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Call us on 0333 777 4777
Lines open 8am - 6pm
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Order Online & Collect for FREE

Man packing Better Bathroom products into back of car.
  • Shop

    Order your Bathroom & Tile products Online 24 hours a day, 7 days a week.

  • Collect

    Collect your Bathroom & Tile products from our Trade Counters or Showrooms and drive away happy!

Find your closest Collection Point

Use my current location

*Click & Collect from store is currently only available at our Birmingham showroom.

Beat the queues with our Fast Track Collection.

Add a free Fast Track slot, so when you arrive at our collection counter, your Bathroom & Tile products will be there waiting for you so there's no queues & no need to wait!**

FAQ's

  • Why Use Click & Collect?

    Need your order in a hurry? By using our click and collect service, there's no waiting in for a delivery to arrive, you can come down to the collection counter at a time that suits you. As the majority of our products are kept in stock in our 100,000 sq ft warehouse, you can have your dream bathroom sooner than you think.

  • How soon can I collect my order?

    Trade Counter Orders

    When you Click & Collect from one of our Trade Counters you’ll be able to pick up your order on the same day in as little as an hour! Your exact time will be confirmed in our online checkout when you complete your order.

    Trade Counter Opening Hours
    Monday-Friday: 7am - 8pm Sat: 8am - 6pm Sun: 10am - 4pm

    Last collection 30 Minutes before closing time.

    Showroom Orders

    When ordering to collect items from our showrooms, you will be advised of the earliest collection date when you place your order and you will receive a further notification once the order has arrived and is ready for collection. You will have 7 days to collect your order from the date it arrives at the store. After 7 days, your order will be returned to our warehouse.

    Day of order Order before 6pm Order after 6pm
    Monday Earliest collection Friday (Time to be confirmed via email) Earliest collection Friday (Time to be confirmed via email)
    Tuesday Earliest collection Friday (Time to be confirmed via email) Earliest collection Friday (Time to be confirmed via email)
    Wednesday Earliest collection Friday (Time to be confirmed via email) Earliest collection Friday (Time to be confirmed via email)
    Thursday Earliest collection Friday (Time to be confirmed via email) Earliest collection Monday (Time to be confirmed via email)
    Friday Earliest collection Monday (Time to be confirmed via email) Earliest collection Monday (Time to be confirmed via email)
    Saturday Earliest collection Monday (Time to be confirmed via email) Earliest collection Monday (Time to be confirmed via email)
    Sunday Earliest collection Monday (Time to be confirmed via email) Earliest collection Monday (Time to be confirmed via email)

    Showroom Opening Hours
    Monday-Friday: 8am - 10pm Sat: 9am - 5pm Sun: 10am - 4pm

    Last collection 30 Minutes before closing time.
  • How Do I Collect?

    For security purposes, the cardholder who places the click and collect order must be the person who collects the order from the collection counter. The cardholder must also bring the card used to make the purchase and a valid photo ID, which can be either a photo driving license or passport. The name on the ID must match the name on your payment card.

Home Delivery

** Fast track slots can only be booked 12 hours from the time of purchase and are subject to availability and may fall on the following day to when the purchase was made.

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