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Call us on 0333 777 4777
Lines open 8am - 6pm
Retailer of the year
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FINANCE AVAILABLE0333 777 4777

Current Vacancies

Head of Marketing

 

Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms. The Head of Marketing is responsible for implementing, developing and maintaining marketing strategies to meet agreed company objectives and make an impact, support the brand and drive sales and online traffic. To evaluate customer research, market conditions, and competitor data and implement marketing plan alterations as needed. This roles oversees all marketing, advertising and promotional staff and activities.

 

You'll be responsible for the marketing of company products and services to the right market, manage all aspects of print production, receipt and distribution. You'll achieve frequent, timely and positive media coverage across all available media, manage the entire product line life cycle from strategic planning to tactical activities and analyse potential strategic partner relationships for product lines.

You'll also manage all PR activities, including sourcing weekly editorial coverage for Better Bathrooms in related publications, radio and online, producing company press releases and distributing them to local and national press and online hubs and developing new strategies to create further exposure for the Better Bathrooms brand. You'll be the public face of Better Bathrooms, responding to press queries and social media posting and promoting the CEO externally.

 

In return we offer;

 

  • Opportunities to progress and map out a career within a rapidly expanding company

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day and free fruit mondays

  • Childcare vouchers

  • Staff discount on Better Bathrooms products

  • Contributory pension scheme

 

This is an exciting time to join our multiple award winning business, so if you think you have what we are looking for then apply now.

 

Please note that we may close this vacancy early if we receive the required number of applicants.

 

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Plumbing and Bathroom Installation Technical Support Advisor

 

The successful Technical Support Advisor will have domestic bathroom installation experience. 

As a Technical Support Advisor you will be a welcome member of an exciting and vibrant company. As part of the team you will be helping to achieve the company’s crazy goal of ‘Being recommended by everyone’. You will work in a busy office as part of the Technical Support Team giving outstanding customer service, to resolve queries quickly and positively. The main duties of the Technical Support Advisor include:

 

  • Assist both customers and internal departments providing Technical and product advice including installation advice, product queries, identification of faults and spare parts requests

  • Take incoming customer calls, answer customer e-mails and process customer live chats, along with company department calls and e-mails

  • Make outbound calls to customers to gather further information and/or discuss the customer query to allow a conclusion to be reached

  • Empathise with customers issues

  • Keep computer records up to date and complete required paperwork

  • Test customer products returned for inspection and report

     

     In addition, you will also possess the following skills and experience:

     

  • Electrical installation and tiling knowledge

  • An understanding of hot water systems, including combi, pumped and gravity

  • Problem resolution of installations and faults       

  • Computer literate with working knowledge of Microsoft Excel is preferred

  • Excellent communicate skills both written and verbal        

  • Customer focused with an excellent telephone manner

  • Excellent organisational skills with good attention to detail

  • A team player but also able to work under own initiative                                

  • Analytical, tenacious and an excellent problem solver

  • Outstanding time keeping and attendance                                                                                        

  • Able to work to deadlines and excellent performance under pressure          

  • Trustworthy, understanding and empathetic

    If you are interested in the Technical Support Advisor vacancy based in Leigh, Wigan please submit your CV along with a covering letter explaining why you believe your skills and experience make you ideal for the position.

     

    Additional Information: Working hours are 8am to 6pm Monday to Friday. You may be required to work 1 in 4 Saturdays or Sundays but you will be provided with a rest day.

 

 

 

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Sales Advisor

Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms. Working as part of a sales team alongside the Assistant Manager and the Showroom Manager you are responsible for assisting in the day-to-day sales operations. You will provide an outstanding, professional shopping experience to all customers and to make sales both face to face and over the telephone in-line with your quarterly KPI’s/Targets. 

You will deliver world class customer service and ensure that customers have a great shopping experience to support us in our ‘crazy goal’ of being recommended by everyone. You will greet all customers and give advice and guidance on product selection to customers. You will also be responsible for dealing with customer complaints with the support of your management team and answer queries from customers both in store and over the phone.

It’s not essential that you have Bathroom retail experience but you should have a comprehensive understanding of your area of sales i.e. Retail, Fast Moving Consumer Goods, Home Accessories etc. You will achieve in-store and phone KPI’s/Targets by up-selling and cross selling. Your helpful and polite manner and your excellent product knowledge will really help here. It is also essential that you are of smart appearance, articulate, confident, friendly and engaging.

In return we offer;

  • Opportunities to progress and map out a career within a rapidly expanding company

  • Potential to earn great commission on sales when hitting targets

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day

  • Childcare vouchers

  • Staff discount on BB.com products

  • Contributory pension scheme

This is an exciting time to join our multiple award winning business, so if you think you have what we are looking for then apply now.

Please note that we may close this vacancy early if we receive the required number of applicants.

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Trade Counter Supervisor

Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms. Due to accelerated growth a position has become available for a Trade Counter Supervisor to join an award-winning UK bathroom retailer. Based in Birmingham the successful Trade Counter Supervisor will join the management and sales team.

As a Trade Counter Supervisor you will work together with the Trade Counter Manager and will be mainly responsible for supporting them in the day-to-day management of the operation. Reporting to the Trade Counter Manager, your main duties and responsibilities will include, but will not be limited to:

  • Ensuring the store is clean, tidy and professionally presented at all times

  • Training store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training

  • Achieving/exceeding in store and phone KPI’s/Targets put in place

  • Leading, coaching and mentoring your team of sales advisors to achieve/exceed in store and phone KPI’s/Targets

  • Evaluating competition by visiting competing stores; gathering information such as style, quality, and prices of competitors

  • Promoting sales by demonstrating merchandise and products to customers where possible

  • Ensuring our collection & fast track service works to its optimum

  • Carrying out end of day banking inline with company procedures

  • Preparing sales and customer relations reports

  • Maintaining inventory by checking merchandise to determine inventory levels; anticipating customer demand

  • Preparing reports by collecting, analysing, and summarizing information

To be considered for the Trade Counter Supervisor position you must have demonstrable experience in sales management along with an excellent sales background. You should also have a comprehensive understanding of your area of sales i.e. retail, fast moving consumer goods, bathroom equipment etc. In addition, you must possess the following key skills and experience:

  • Friendly and engaging personality

  • Confident, helpful and polite

  • Excellent telephone manner

  • Ability to work as part of a sales team

  • Smart appearance and articulate

  • Motivated and driven

  • Creative and innovative

  • Excellent IT skills including Microsoft Office

  • Excellent timekeeping and leadership skills

In return we offer;

  • Opportunities to progress and map out a career within a rapidly expanding company

  • Potential to earn great commission on sales when hitting targets

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day

  • Childcare vouchers

  • Staff discount on BB.com products

  • Contributory pension scheme

If you are interested in the Trade Counter Supervisor position based in Birmingham, please submit your CV along with a covering letter detailing your relevant qualifications and experience, explaining why you believe you are suitable for the position.

Please note, we may close this vacancy early if we receive the required number of applicants.

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Sales Advisor

Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms. Working as part of a sales team alongside the Assistant Manager and the Showroom Manager you are responsible for assisting in the day-to-day sales operations. You will provide an outstanding, professional shopping experience to all customers and to make sales both face to face and over the telephone in-line with your quarterly KPI’s/Targets. 

You will deliver world class customer service and ensure that customers have a great shopping experience to support us in our ‘crazy goal’ of being recommended by everyone. You will greet all customers and give advice and guidance on product selection to customers. You will also be responsible for dealing with customer complaints with the support of your management team and answer queries from customers both in store and over the phone.

It’s not essential that you have Bathroom retail experience but you should have a comprehensive understanding of your area of sales i.e. Retail, Fast Moving Consumer Goods, Home Accessories etc. You will achieve in-store and phone KPI’s/Targets by up-selling and cross selling. Your helpful and polite manner and your excellent product knowledge will really help here. It is also essential that you are of smart appearance, articulate, confident, friendly and engaging.

In return we offer;

  • Opportunities to progress and map out a career within a rapidly expanding company

  • Potential to earn great commission on sales when hitting targets

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day

  • Childcare vouchers

  • Staff discount on BB.com products

  • Contributory pension scheme

This is an exciting time to join our multiple award winning business, so if you think you have what we are looking for then apply now.

Please note that we may close this vacancy early if we receive the required number of applicants.

 

Show More

Sales Advisor

Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms. Working as part of a sales team alongside the Assistant Manager and the Showroom Manager you are responsible for assisting in the day-to-day sales operations. You will provide an outstanding, professional shopping experience to all customers and to make sales both face to face and over the telephone in-line with your quarterly KPI’s/Targets. 

You will deliver world class customer service and ensure that customers have a great shopping experience to support us in our ‘crazy goal’ of being recommended by everyone. You will greet all customers and give advice and guidance on product selection to customers. You will also be responsible for dealing with customer complaints with the support of your management team and answer queries from customers both in store and over the phone.

It’s not essential that you have Bathroom retail experience but you should have a comprehensive understanding of your area of sales i.e. Retail, Fast Moving Consumer Goods, Home Accessories etc. You will achieve in-store and phone KPI’s/Targets by up-selling and cross selling. Your helpful and polite manner and your excellent product knowledge will really help here. It is also essential that you are of smart appearance, articulate, confident, friendly and engaging.

In return we offer;

  • Opportunities to progress and map out a career within a rapidly expanding company

  • Potential to earn great commission on sales when hitting targets

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day

  • Childcare vouchers

  • Staff discount on BB.com products

  • Contributory pension scheme

This is an exciting time to join our multiple award winning business, so if you think you have what we are looking for then apply now.

Please note that we may close this vacancy early if we receive the required number of applicants.

 

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Trade Counter Sales Advisor

Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms. Working as part of a Trade Counter sales team along with the Assistant Manager and the Trade Counter Manager you are responsible for assisting in the day-to-day operations. Key being to provide an outstanding, professional customer shopping experience to all customers and to make sales both face to face and over the telephone in-line with your quarterly KPI’s/Targets. You will also be responsible for handling customer service enquiries relating to any returns, exchanges and collections.

You will deliver world class customer service and ensure that customers have a great shopping experience to support us in our ‘crazy goal’ of being recommended by everyone. You will greet all customers and give advice and guidance on product selection to customers. You will also be responsible for dealing with customer complaints with the support of your management team and answer queries from customers both in store and over the phone.

It’s not essential that you have Bathroom retail experience but you should have a comprehensive understanding of your area of sales i.e. Retail, Fast Moving Consumer Goods, Home Accessories etc. You will achieve in-store and phone KPI’s/Targets by up-selling and cross selling. Your helpful and polite manner and your excellent product knowledge will really help here. It is also essential that you are of smart appearance, articulate, confident, friendly and engaging.

In return we offer;

  • Opportunities to progress and map out a career within a rapidly expanding company

  • Potential to earn great commission on sales when hitting targets

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day

  • Childcare vouchers

  • Staff discount on BB.com products

  • Contributory pension scheme

This is an exciting time to join our multiple award winning business, so if you think you have what we are looking for then apply now.

Please note that we may close this vacancy early if we receive the required number of applicants.

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Assistant Showroom Manager

Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms. Working together with the Showroom Manager as part of the management and sales team, you will be responsible for supporting in the day-to-day management of the showroom. You will be responsible for overseeing the performance of the sales advisors in terms of sales and customer service and general performance, subsequently effectively assisting in the management of the department as a whole. Alongside this you will also provide an outstanding, professional shopping experience to all customers and to make sales both face to face and over the telephone in-line with your quarterly KPI’s/Targets. 

You will train store staff on sales and new products and you will lead, coach and mentor your team to achieve/exceed in store and phone KPI’s/Targets. You will assist in the day to day running of the store which will include health and safety, opening and closing the store, providing cover for holidays and sickness and ensuring the smooth running of the showroom.

You will deliver world class customer service and ensure that customers have a great shopping experience to support us in our ‘crazy goal’ of being recommended by everyone. You will greet all customers and give advice and guidance on product selection to customers. You will also be responsible for dealing with customer complaints with the support of your manager and answer queries from customers both in store and over the phone.

It’s not essential that you have Bathroom retail experience but you should have a comprehensive understanding of your area of sales i.e. Retail, Fast Moving Consumer Goods, Home Accessories etc. and be able to demonstrate your excellent team leading or management experience. It is also essential that you are of smart appearance, articulate, confident, friendly and engaging.

In return we offer;

  • Opportunities to progress and map out a career within a rapidly expanding company

  • Potential to earn great commission on sales when hitting targets

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day

  • Childcare vouchers

  • Staff discount on BB.com products

  • Contributory pension scheme

This is an exciting time to join our multiple award winning business, so if you think you have what we are looking for then apply now.

Please note that we may close this vacancy early if we receive the required number of applicants.

 

 

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Drivers Mate - Didcot

Job Overview

Deliver the highest levels of customer satisfaction and FTS whilst operating within a safe working environment and adopting best practices and legal compliance.

Roles & Responsibilities

  • Provide support and feedback to colleagues and operations team.
  • Ensure the safe delivery of products and the administration of paperwork to a high standard.
  • Maximise first time success.
  • Ensure minimum damage.
  • Excellent attendance and time keeping.
  • Working in a safe manner – in line with H&S policy and procedures. Permanent
  • Customer specific procedures.
  • Quality standards.
  • Operational documentation.
  • Customer satisfaction.
  • Maintain regular contact with operations team.
  • Check all products are loaded and secured to minimise damage.
  • Report any load discrepancies immediately.
  • Secure loads effectively through out the day.
  • Assist in completing routine daily vehicle checks.
  • Comply with the mobile workers working time directive legislation.
  • Look after company property at all times.
  • Keep company vehicles clean and tidy at all times.

Skills

  • A good level of general fitness and stamina.
  • To be reliable and punctual.
  • To be a confident map reader.
  • Excellent organisational skills.
  • Common sense and a responsible attitude.
  • A polite attitude towards other road users.
  • An awareness of health and safety issues.
  • Good customer service skills.
  • Basic numeracy and literacy skills for completing record sheets and paperwork.
  • To work well in a team.

Personal Qualities

Applicants may be expected to show a good knowledge of vehicles and how they work. Some basic qualifications in English and maths are useful, as the job often involves handling documentation. Most will be expected to have a full driving licence.

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Class 2 Driver - Didcot

Job Overview

Deliver the highest levels of customer satisfaction and FTS whilst operating within a safe working environment and adopting best practices and legal compliance.

Roles & Responsibilities

  • To drive Category C1,C,C+E vehicles safely, legally and efficiently as required.
  • To comply with all drivers hours and Road Transport Directive legislation.
  • Comply with the mobile workers working time directive legislation.
  • To load and unload vehicle and maintain safety and security of load at all times.
  • Carry out all necessary checks to ensure vehicle is safe and legal and to follow appropriate procedures if it is not.
  • To act as company ambassador when dealing with customers.
  • To complete all paperwork promptly and accurately as required (include anyelectronic devices that might be used, scanners, hand held POD etc.).
  • To plan and adapt routes as necessary and feedback to traffic office on any issues around load planning and routing.
  • To operate all vehicle systems including Tail-lift.
  • To comply with all Health & Safety requirements in depot, on road and at customers premises and to take responsibility for ensuring own fitness to drive at all times.
  • Provide support and feedback to colleagues and operations team.
  • Ensure the safe delivery of products and the administration of paperwork to a high standard.
  • Maximise first time success.
  • Ensure minimum damage.
  • Excellent attendance and time keeping.
  • Check all products are loaded and secured to minimise damage.
  • Report any load discrepancies immediately.
  • Keep company vehicles clean and tidy at all times.

Skills

  • Experienced in all aspects of driving LGVs - Driving Goods Vehicle NVQ preferred.
  • Thorough knowledge of driver’s hour’s legislation, tachograph procedures and other legal obligations.
  • Demonstrable route planning and map reading ability.
  • A good level of general fitness and stamina.
  • To be reliable and punctual.
  • Excellent organizational skills.
  • Common sense and a responsible attitude.
  • A polite attitude towards other road users.
  • An awareness of health and safety issues.
  • Good customer service skills.
  • Basic numeracy and literacy skills for completing record sheets and paperwork.
  • To work well in a team.

Technical Requirements

  • Must hold and have minimum entitlement to drive category C, C+E vehicles.
  • Hold or willingness to work towards gaining driver CPC qualification.

Personal Qualities

  • Knowledge of load restraint procedures..
  • Essential literacy and numeracy skills..
  • A commitment to delivering the best possible customer service..
  • Works well with colleagues and is prepared to cover for absence..
  • Works with minimal supervision and is prepared to use own initiative..
  • Is readily adaptable to changes in working procedures and practices and is open to.
  • Opportunities to improve own skills..

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Sales Advisor

Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms. Working as part of a sales team alongside the Assistant Manager and the Showroom Manager you are responsible for assisting in the day-to-day sales operations. You will provide an outstanding, professional shopping experience to all customers and to make sales both face to face and over the telephone in-line with your quarterly KPI’s/Targets. 

You will deliver world class customer service and ensure that customers have a great shopping experience to support us in our ‘crazy goal’ of being recommended by everyone. You will greet all customers and give advice and guidance on product selection to customers. You will also be responsible for dealing with customer complaints with the support of your management team and answer queries from customers both in store and over the phone.

It’s not essential that you have Bathroom retail experience but you should have a comprehensive understanding of your area of sales i.e. Retail, Fast Moving Consumer Goods, Home Accessories etc. You will achieve in-store and phone KPI’s/Targets by up-selling and cross selling. Your helpful and polite manner and your excellent product knowledge will really help here. It is also essential that you are of smart appearance, articulate, confident, friendly and engaging.

In return we offer;

  • Opportunities to progress and map out a career within a rapidly expanding company

  • Potential to earn great commission on sales when hitting targets

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day

  • Childcare vouchers

  • Staff discount on BB.com products

  • Contributory pension scheme

This is an exciting time to join our multiple award winning business, so if you think you have what we are looking for then apply now.

Please note that we may close this vacancy early if we receive the required number of applicants.

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Trade Counter Assistant Manager

Due to accelerated growth a position has become available for a Trade Counter Assistant Manager to join an award-winning UK bathroom retailer. The successful Trade Counter Assistant Manager will join the management and sales team to earn a salary of £22,500 plus commission and a quarterly bonus.

As a Trade Counter Assistant Manager you will work together with the Trade Counter Manager and will be mainly responsible for supporting them in the day-to-day management of the operation. Reporting to the Trade Counter Manager, your main duties and responsibilities will include, but will not be limited to:

  • Ensuring the store is clean, tidy and professionally presented at all times

  • Training store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training

  • Achieving/exceeding in store and phone KPI’s/Targets put in place

  • Leading, coaching and mentoring your team of sales advisors to achieve/exceed in store and phone KPI’s/Targets

  • Evaluating competition by visiting competing stores; gathering information such as style, quality, and prices of competitors

  • Promoting sales by demonstrating merchandise and products to customers where possible

  • Ensuring our collection & fast track service works to its optimum

  • Carrying out end of day banking inline with company procedures

  • Preparing sales and customer relations reports

  • Maintaining inventory by checking merchandise to determine inventory levels; anticipating customer demand

  • Preparing reports by collecting, analysing, and summarizing information 

To be considered for the Trade Counter Assistant Manager position you must have demonstrable experience in sales management along with an excellent sales background. You should also have a comprehensive understanding of your area of sales i.e. retail, fast moving consumer goods, bathroom equipment etc. In addition, you must possess the following key skills and experience:

  • Friendly and engaging personality

  • Confident, helpful and polite

  • Excellent telephone manner

  • Ability to work as part of a sales team

  • Smart appearance and articulate

  • Motivated and driven

  • Creative and innovative

  • Excellent IT skills including Microsoft Office

  • Excellent timekeeping and leadership skills

In return we offer;

  • Opportunities to progress and map out a career within a rapidly expanding company

  • Potential to earn great commission on sales when hitting targets

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day

  • Childcare vouchers

  • Staff discount on BB.com products

  • Contributory pension scheme

Please note, we may close this vacancy early if we receive the required number of applicants.

Show More

Sales Advisor

Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms. Working as part of a sales team alongside the Assistant Manager and the Showroom Manager you are responsible for assisting in the day-to-day sales operations. You will provide an outstanding, professional shopping experience to all customers and to make sales both face to face and over the telephone in-line with your quarterly KPI’s/Targets. 

You will deliver world class customer service and ensure that customers have a great shopping experience to support us in our ‘crazy goal’ of being recommended by everyone. You will greet all customers and give advice and guidance on product selection to customers. You will also be responsible for dealing with customer complaints with the support of your management team and answer queries from customers both in store and over the phone.

It’s not essential that you have Bathroom retail experience but you should have a comprehensive understanding of your area of sales i.e. Retail, Fast Moving Consumer Goods, Home Accessories etc. You will achieve in-store and phone KPI’s/Targets by up-selling and cross selling. Your helpful and polite manner and your excellent product knowledge will really help here. It is also essential that you are of smart appearance, articulate, confident, friendly and engaging.

In return we offer;

  • Opportunities to progress and map out a career within a rapidly expanding company

  • Potential to earn great commission on sales when hitting targets

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day

  • Childcare vouchers

  • Staff discount on BB.com products

  • Contributory pension scheme

This is an exciting time to join our multiple award winning business, so if you think you have what we are looking for then apply now.

Please note that we may close this vacancy early if we receive the required number of applicants.

Show More

Sales Advisor

Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms. Working as part of a sales team alongside the Assistant Manager and the Showroom Manager you are responsible for assisting in the day-to-day sales operations. You will provide an outstanding, professional shopping experience to all customers and to make sales both face to face and over the telephone in-line with your quarterly KPI’s/Targets. 

You will deliver world class customer service and ensure that customers have a great shopping experience to support us in our ‘crazy goal’ of being recommended by everyone. You will greet all customers and give advice and guidance on product selection to customers. You will also be responsible for dealing with customer complaints with the support of your management team and answer queries from customers both in store and over the phone.

It’s not essential that you have Bathroom retail experience but you should have a comprehensive understanding of your area of sales i.e. Retail, Fast Moving Consumer Goods, Home Accessories etc. You will achieve in-store and phone KPI’s/Targets by up-selling and cross selling. Your helpful and polite manner and your excellent product knowledge will really help here. It is also essential that you are of smart appearance, articulate, confident, friendly and engaging.

In return we offer;

  • Opportunities to progress and map out a career within a rapidly expanding company

  • Potential to earn great commission on sales when hitting targets

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day

  • Childcare vouchers

  • Staff discount on BB.com products

  • Contributory pension scheme

This is an exciting time to join our multiple award winning business, so if you think you have what we are looking for then apply now.

Please note that we may close this vacancy early if we receive the required number of applicants.

 


Show More

Sales Advisor

Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms. Working as part of a sales team alongside the Assistant Manager and the Showroom Manager you are responsible for assisting in the day-to-day sales operations. You will provide an outstanding, professional shopping experience to all customers and to make sales both face to face and over the telephone in-line with your quarterly KPI’s/Targets. 

You will deliver world class customer service and ensure that customers have a great shopping experience to support us in our ‘crazy goal’ of being recommended by everyone. You will greet all customers and give advice and guidance on product selection to customers. You will also be responsible for dealing with customer complaints with the support of your management team and answer queries from customers both in store and over the phone.

It’s not essential that you have Bathroom retail experience but you should have a comprehensive understanding of your area of sales i.e. Retail, Fast Moving Consumer Goods, Home Accessories etc. You will achieve in-store and phone KPI’s/Targets by up-selling and cross selling. Your helpful and polite manner and your excellent product knowledge will really help here. It is also essential that you are of smart appearance, articulate, confident, friendly and engaging.

In return we offer;

  • Opportunities to progress and map out a career within a rapidly expanding company

  • Potential to earn great commission on sales when hitting targets

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day

  • Childcare vouchers

  • Staff discount on BB.com products

  • Contributory pension scheme

This is an exciting time to join our multiple award winning business, so if you think you have what we are looking for then apply now.

Please note that we may close this vacancy early if we receive the required number of applicants.

Show More

Sales Advisor

Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms. Working as part of a sales team alongside the Assistant Manager and the Showroom Manager you are responsible for assisting in the day-to-day sales operations. You will provide an outstanding, professional shopping experience to all customers and to make sales both face to face and over the telephone in-line with your quarterly KPI’s/Targets. 

You will deliver world class customer service and ensure that customers have a great shopping experience to support us in our ‘crazy goal’ of being recommended by everyone. You will greet all customers and give advice and guidance on product selection to customers. You will also be responsible for dealing with customer complaints with the support of your management team and answer queries from customers both in store and over the phone.

It’s not essential that you have Bathroom retail experience but you should have a comprehensive understanding of your area of sales i.e. Retail, Fast Moving Consumer Goods, Home Accessories etc. You will achieve in-store and phone KPI’s/Targets by up-selling and cross selling. Your helpful and polite manner and your excellent product knowledge will really help here. It is also essential that you are of smart appearance, articulate, confident, friendly and engaging.

In return we offer;

  • Opportunities to progress and map out a career within a rapidly expanding company

  • Potential to earn great commission on sales when hitting targets

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day

  • Childcare vouchers

  • Staff discount on BB.com products

  • Contributory pension scheme

This is an exciting time to join our multiple award winning business, so if you think you have what we are looking for then apply now.

Please note that we may close this vacancy early if we receive the required number of applicants.

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Customer Service Advisor

Due to accelerated growth an exciting opportunity is available for a Customer Service Advisor to join an award-winning company with bathroom and tile showrooms throughout the UK, and a thriving online business. At betterbathrooms.com you’re not just starting a job, you’re starting a career. People are our biggest asset and engaging culture is our biggest/ life differentiator to other companies which allows us to offer competitive rates of pay. We ensure we create a happy, stimulating and challenging environment for all our employees to thrive in and be the best they can be. We are a fast paced, rapidly growing company, with endless career progression stories to tell….it’s no great surprise we were named “Employer of the Year” at the UK National Business Awards 2015.

Working within the Customer Service department you will report on a daily basis to a Dedicated Service Team Manager to work as part of the team to deliver outstanding, professional first class experience to all our customers. To deliver a one call resolution to our customer queries, requests, complaints via phone, email, live chat.

Your responsibilities will be to deliver a world class customer experience, ensure first time resolution, support our Customers, work to Key Performance Indicators and to complete all relating paperwork promptly and accurately.

You'll need;

  • A confident and professional telephone manner
  • Fantastic communication skills, both written and verbal
  • Great interpersonal skills
  • When the going gets tough you are calm and considered
  • You are familiar and comfortable with contributing and working to Key Performance Indicators that measure your personal, team and department performance.
  • You love to work as part of our great team and equally under your own steam.
  • You are organised with great attention to detail and excellent administration skills
  • You are familiar and comfortable working with all general computer packages.
  • You are always on time and with your reliability and positive attitude will make an amazing addition to our friendly team.
  • Call Centre experience
 In return we offer;
  • Potential of career progression in a rapidly growing company
  • 28 days holiday – including Bank holidays
  • New Year Bonus for no sick days /100% attendance
  • Free drinks all day and free fruit mondays
  • Childcare Vouchers to take care of the “little people” in our lives
  • Staff discount on BB.com products
  • Contributory pension scheme
  • Flexible working optional

If you think this is the role for you then apply now.

We reserve the right to close this vacancy early if we reach the number of candidates required.

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Showroom Manager

Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms. Working together with department managers as part of the management team, you will be responsible for the day-to-day management of the showroom. You will be responsible for overseeing the performance of the Assistant Showroom Manager and sales advisors in terms of KPI’s and sales targets being achieved/exceeded, along with customer service techniques being used and general overall performance.

You will train store staff on sales and new products and you will lead, coach and mentor your team to achieve/exceed in store and phone KPI’s/Targets. You will lead in the day to day running of the store which will include staffing, training, implementing changes in processes and procedures with the assistance of senior management, loss prevention, health and safety, opening and closing the store, providing cover for holidays and sickness and ensuring the smooth running of the showroom.

You will deliver world class customer service and ensure that customers have a great shopping experience to support us in our ‘crazy goal’ of being recommended by everyone. You will give advice and guidance on product selection and be responsible for dealing with customer complaints and answer queries from customers both in store and over the phone. Alongside this you will also provide an outstanding, professional shopping experience to all customers and to make sales both face to face and over the telephone in-line with your quarterly KPI’s/Targets. 

It’s not essential that you have Bathroom retail experience but you should have a comprehensive understanding of your area of sales i.e. Retail, Fast Moving Consumer Goods, Home Accessories etc. and be able to demonstrate your excellent management experience. It is also essential that you are of smart appearance, articulate, confident, friendly and engaging.

In return we offer;

  • Opportunities to progress and map out a career within a rapidly expanding company

  • Potential to earn great commission on sales when hitting targets

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day

  • Childcare vouchers

  • Staff discount on BB.com products

  • Contributory pension scheme

This is an exciting time to join our multiple award winning business, so if you think you have what we are looking for then apply now.

Please note that we may close this vacancy early if we receive the required number of applicants.

 

 

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Sales Advisor

Having served over 600,000 customers we are the largest independent bathroom retailer in the UK and here at Better Bathrooms we do things the "better" way; Better Prices, Better Service, Better Bathrooms. Working as part of a sales team alongside the Assistant Manager and the Showroom Manager you are responsible for assisting in the day-to-day sales operations. You will provide an outstanding, professional shopping experience to all customers and to make sales both face to face and over the telephone in-line with your quarterly KPI’s/Targets. 

You will deliver world class customer service and ensure that customers have a great shopping experience to support us in our ‘crazy goal’ of being recommended by everyone. You will greet all customers and give advice and guidance on product selection to customers. You will also be responsible for dealing with customer complaints with the support of your management team and answer queries from customers both in store and over the phone.

It’s not essential that you have Bathroom retail experience but you should have a comprehensive understanding of your area of sales i.e. Retail, Fast Moving Consumer Goods, Home Accessories etc. You will achieve in-store and phone KPI’s/Targets by up-selling and cross selling. Your helpful and polite manner and your excellent product knowledge will really help here. It is also essential that you are of smart appearance, articulate, confident, friendly and engaging.

In return we offer;

  • Opportunities to progress and map out a career within a rapidly expanding company

  • Potential to earn great commission on sales when hitting targets

  • 28 days holiday, including bank holidays

  • New year bonus for no sick days/100% attendance

  • Free drinks all day

  • Childcare vouchers

  • Staff discount on BB.com products

  • Contributory pension scheme

This is an exciting time to join our multiple award winning business, so if you think you have what we are looking for then apply now.

Please note that we may close this vacancy early if we receive the required number of applicants.

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