Since first 'finding' Better Bathrooms we have been amazed by their customer service, their web site is great, easily finding what we thought we wanted we were also pointed in the direction of similar basin units, and found one of theirs which we thought looked much better! It was second to none! It arrived yesterday on the day they said it would, and it looks fantastic! We are extremely pleased, and would have no hesitation in recommending them to anyone. Not just Better Bathrooms, but better for their customers too!