Better Bathrooms service from picking the items I needed on their website through to delivery was excellent. The website directed you to specific items required for the bath and sink we chose, like pop up waste or plug for the bath. Once ordered we were kept in constant touch with the delivery process by e-mail and text message and even though we changed our delivery date it was no problem to them at all. The delivery driver was very helpful and I checked the order soon after and everything was there. The items we ordered are again excellent and the plumber who installed everything was very impressed by the quality and relative ease of fit. 10 out of 10, how shopping should be everytime!