I have to admit that I was a little nervous purchasing something like a bathroom online, however the dramatic savings persuaded me to have a go.I had read mixed reviews but noticed that Better bathrooms had lots of good reviews with the occasional bad review. I was concerned when I had only recieved an order confirmation after a couple of weeks and heard nothing about my delivery but i used the tracking service and they got back to me quickly to tell me they were waiting on some of the goods arriving. When my good arrived the quality is great !! and when I had a problem with the furniture I had ordered they sent out a replacement and it was with me the following day. I really can't fault anything! Thanks Better Bathrooms I saved over £1000 pounds and am a very happy customer !