The bathroom is excellent, really good quality and the service the staff provided was professional and helpful and they were all very friendly. We had to exchange the bath tap as the original one sent was faulty and also we had ordered the wrong size shower which we had to replace too. The staff on the phones were again very friendly, helpful and professional and there was absolutely no problem in exchanging the items. Overall we are very happy and would recommend Better Bathrooms to our family and friends.