Very pleased with the service, fast delivery. Much cheaper than local shops. Quality of taps much better than I expected. I would use them again. Liked the progress report so I could keep track of order. The sink was better than expected. The photograph didn't show the raised level on the sink. This fitted in well with our design, this was a plus but some people may not have wanted this on a sink. So to improve would like explanation on diagrams if there is raised level or not.