At Better Bathrooms, we have always lived by our philosophy of Better Prices, Better Service, Better Bathrooms. To break this down a little further, here’s what we mean by that...
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Bathrooms From Better Bathrooms
At Better Bathrooms our customers are important to us and we realise that money can be in short supply at any time of the year. We keep our prices low all year round, to ensure that you always get the best deal possible. We do not cut corners, or quality. We have cut out the infamous ‘middle man’, however. We source all our products direct from their manufacturer, and we design our own products, too. Our large warehousing facility allows us to order products in bulk, taking advantage of the best prices available and passing them on to you. This is what forms the ‘Better Prices’ part of our mantra.
With regards to ‘Better Service’, your peace of mind is important to us, and we know that when you have questions, you want them answered quickly and efficiently. Our dedicated UK based call centre staff are on hand to answer your queries before you place an order and to help in any way they can after you place your order, too. And our friendly showroom staff are on hand with the expert knowledge you need, when confusion strikes and you need some advice, face-to-face. Customer satisfaction isn’t just a buzzword, it’s why we get out of bed in the mornings.
Finally, the main reason you’re probably on our website is because you’re after a new bathroom, which is where the ‘Better Bathrooms’ part of our mission statement comes to the fore. We feel that everyone should have a bathroom that they love. We design our own products and we bring the latest styles and designs from around the world direct to you, the UK consumer. Our products are produced to a consistently high quality and we offer guarantees in all our product areas. You can shop with us safe in the knowledge that, should there be a problem, we will do everything we can to sort it out for you. We’re all about luxury, for less.
This toilet is perfect, it looks good and is also very quiet when refilling. So far we haven't had any problems with the flush and the removal of solids. This toilet also solved the problem we had of having a very small bathroom with the soil pipe going into a concrete floor. The centre of the soil pipe was 25 cms away from the back wall, so trying to get a short projection toilet to fit was a non starter, as it pushed the toilet too far into the room. . We didn't fancy digging up the floor as you never know what other problems you might encounter. This pan has an open back so it easily slotted round the pipe, perfect. It has been in a week and no problems so far
I ordered hoping it would look as good as on the website and I was not disappointed!
Hard to believe the price and you get a built ipiece that looks incredibly smart and feels very robust.
If I had to pick at one thing its that the drawers don't come out as far as I'd like but I'm really being picky here...
This toilet is perfect, it looks good and is also very quiet when refilling. So far we haven't had any problems with the flush and the removal of solids. This toilet also solved the problem we had of having a very small bathroom with the soil pipe going into a concrete floor. The centre of the soil pipe was 25 cms away from the back wall, so trying to get a short projection toilet to fit was a non starter, as it pushed the toilet too far into the room. . We didn't fancy digging up the floor as you never know what other problems you might encounter. This pan has an open back so it easily slotted round the pipe, perfect. It has been in a week and no problems so far.
Did not know what to expect. This was to replace an old B & Q shower cabin that cost three times the cost of this one. First impressions was good solid quality, but I had to put it together first. I had never done anything like this before so took my time (2 days about 8 hours),had the video running all the time on iPad while putting it together. You will need someone to assist as it is heavy/quality. The back panels are all glass and not plastic. I used no silicone inside the cabin as I had an issue with mold in the last one. I only used silicone on the glass panel joints and on the base under the back panels. I did have to go and get some new screws when putting the metal frame together just found they rounded very easily but this was not a problem. I also had a small leak at the edge of the fame, a small amount of silicone sorted this. Overall I am VERY IMPRESSED with this shower cabin and the price was a steal. Looks great also and I would definitely recommend this shower cabin it's a cheap price for a quality product.
By Geoffon 20 February 2015
CEO Promise Better Prices... Better Service... Better Bathrooms!
My name is Colin Stevens. I am proud to be the Founder & CEO of Better Bathrooms.
Starting out of my bedroom some 13 years ago I had a grand vision to disrupt the entire bathroom industry, an industry that was more focused on the convenience of the retailer, rather than the customer. We began by cutting out the middlemen and going directly to the source to reduce selling prices. By carrying over £10,000,000 worth of stock at any one time, it enabled us to offer a next day delivery service across the entire UK.
13 years later, we are the most decorated bathroom retailer in the UK with 25 awards (you can see on our awards page) in the last 2 years. Together, we have come a long way in proving we are “better” than all other bathroom retailers. We now have over 350 staff, and with our own internal transport system covering most of the UK, we offer a 2 man home delivery service* to a downstairs room of your choice.
We have never been just an online retailer. You can see the quality of our products in any of our showrooms across the UK, which are open until 10pm
weekdays, so you can pop down outside of normal working hours. To support the showrooms, we also have an award winning website that can
take your orders 24 hours a day.
So this is my Promise to you...
It is my promise that you, the customer, will be treated with respect, courtesy, honesty and integrity.
Our main goal is to provide better prices and a better service, so if you feel we have failed in this then I would love to hear from you.
If we have failed you, I/we promise to put things right, but equally, I would also love good feedback. One of the most rewarding parts
of my day is saying well done to my hard working team!
Our ‘crazy goal’ as a company is to be recommended by everyone, but without hearing your feedback, good or bad, we can never
improve and never achieve this. You don’t get anywhere in life without listening and understanding, the more feedback we get
the better our company will become! If you would like to contact me directly to let us know how we are performing, please email
me directly CEO@betterbathrooms.com