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Better Bathrooms Dedciated Delivery

Better Bathrooms New Flexible Delivery Information

Gold Service Delivery

The Better Bathrooms dedicated fleet of delivery vehicles offer a new tailored service. You can now pick a delivery date 7 days a week, Monday-Friday from 7am - 8:30pm and 7am - 6pm on Saturday & Sunday - we're now working harder to deliver at a time that suits your schedule.

Two Man Delivery Service

Our two man delivery teams take the hassle out of receiving your bathroom and tile products. We’ll deliver your goods straight to your home and place them carefully in a ground floor room of your choice.

Postcode & availability restrictions apply.

How Much Will My Delivery Cost?

Delivery costs vary based on item size and delivery address. Even if your order contain various item sizes, only one delivery charge will be applied.

Parcel items

Single small accessories or wastes

e.g. Toilet roll holder, robe hook, towel rail, soap dispenser, push button waste

Small items

Two or more accessories plus all small items

e.g. Tap, shower head, mirrored cabinet

Medium items

Mix small & medium items

Includes radiators over 1500mm and two or more standard sized radiators

Large items

Mix small, medium & large items

Includes baths, bath panels, toilets, basins, shower enclosures, furniture

Orders Under
Orders Over
UK Mainland Zone 1
Plus £4.95 for Next Day Delivery*
Plus £4.95 for Next Day Delivery*
from £16.95
Plus £14.95 for Next Day Delivery*
from £22.95
from £29.95 for Guaranteed Delivery*
£39.90 for Next Day Delivery*
from £29.95
from £39.95 for Guaranteed Delivery*
£49.90 for Next Day Delivery*
Northern Scotland, Scottish Highlands Zone 2
Plus £4.95 for Next Day Delivery*
Plus £4.95 for Next Day Delivery*
£40.95 £43.95
£58.90 for Next Day Delivery*
£68.90 for Next Day Delivery*
Isle of Man, Isle of Wight Zone 3
£13.95 £17.95 £65.95 £65.95 £75.95
ROI, Northern Ireland Zone 4
£13.95 £17.95 £80.95 £83.95 £93.95
Channel, Orkney & Shetland Islands Zone 5
£23.95 £27.95 £130.95 £133.95 £143.95
Customer Feedback

Customer Delivery Feedback

Delivery FAQs

How long will it take for my items to arrive?

Stocked items are normally available for delivery to all UK mainland addresses in 2-5 working days. Delivery lead times may vary dependant on type or stock availability. Please check individual items for estimated delivery lead times.

What if I'm in a hurry?

Next day delivery is available*. Customers local to our Leigh or Didcot Customer and Trade Counters may also be able to Click & Collect stocked items the same day. Please check individual items for stock availability.

What if I’m not eligible for two man delivery?

Parcel items will be delivered to you via a parcel service. Small & medium items will be delivered by a 9am to 5pm courier service. Large items are delivered on a pallet. You will receive a telephone call to arrange a suitable delivery date. Please refer to our notes on palletised delivery below.

Can I choose a delivery date?

For the majority of UK postcodes, you can pick your delivery date if you are ordering large or medium sized items from us. If your postcode is covered by our 2 man delivery team, you will receive a text message the night before your delivery date to provide you with a 2 hour time window. Unfortunately, for deliveries made by our 3rd party couriers, we are unable to provide time slots and deliveries are all day appointments.

Will I receive your two man delivery service?

Our two man delivery service is available to customers in specific postcode regions and is subject to availability. Please refer to our full delivery terms and conditions for a list of excluded postcodes.

I have another question...

Not a problem! Our award winning customer service team are available 6 days a week. We’re on hand and ready to assist you with any product or delivery questions you might have. Feel free to give us a call on 0333 777 4777.

Important Information

Please note we do advise not to book plumbers or installers until you have all the goods in your possession in perfect condition. This is to avoid any unforeseen delays especially if the installer is ready to start work.

Please ensure you report any damages to our Customer Services Department within 7 days of delivery.

Please ensure you document any missing items on the delivery note and/or the handheld device and report them to Customer Services Department within 48 hours of delivery.

Please note all claims will be investigated before a replacement is authorised. Once a replacement is confirmed, we will ensure the product(s) are replaced free of charge with the minimum inconvenience to yourself.

Palletised Deliveries

For palletised deliveries, the goods will be delivered as close as possible to your front door. If this location is unreachable for any reason, such as a narrow street, up a flight of stairs (such as flats), or any other obstruction, delivery will be made as near to your property as possible. The driver is NOT insured to take the goods inside your property. It is strongly recommended that at least 2 able bodied persons are available to receive the delivery and carry the goods inside.

* Next day delivery applies to stocked items only. Excludes post codes: AB, IV, PA, PH, KW, the Republic of & Northern Ireland. Orders must be placed before 4pm for Large items and before 3pm for Small items to be eligible. For the Next Working day only and excludes Bank Holidays.

Please read our full Delivery Terms & Conditions.
Delivery Zones

Parcel items

Small items

Medium items

Large items

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