How long will it take for my items to arrive?
Stocked items are normally available for delivery to all UK mainland addresses in 2-5 working days. Delivery lead times may vary dependant on type or stock availability. Please check individual items for estimated delivery lead times.
What if I'm in a hurry?
Next day delivery is available*. Customers local to our Leigh or Didcot Customer and Trade Counters may also be able to Click & Collect stocked items the same day. Please check individual items for stock availability.
What if I’m not eligible for two man delivery?
Parcel items will be delivered to you via a parcel service. Small & medium items will be delivered by a 9am to 5pm courier service. Large items are delivered on a pallet. You will receive a telephone call to arrange a suitable delivery date. Please refer to our notes on palletised delivery below.
Can I choose a delivery date?
For the majority of UK postcodes, you can choose your delivery date if you are ordering large or medium sized items. If your order contains large or heavy items and your postcode is covered by our two man delivery teams, you will receive a text message from us the night before your delivery to provide you with a two hour time window. Unfortunately, for deliveries made by our third party couriers, we are unable to provide time slots and deliveries are all day appointments.
Will I receive your two man delivery service?
We'll send a two man delivery team when orders include large or heavy items. This service is available to customers in most postcode regions and is subject to availability. Please refer to our full delivery terms and conditions for a list of postcodes our two man teams are currently unable to reach.
I have another question...
Not a problem! Our award winning customer service team are available 6 days a week. We’re on hand and ready to assist you with any product or delivery questions you might have. Feel free to give us a call on 0333 777 4777.