Wall Mounting Fixing Frame Including Cistern with Round Flush Plate BUN/BeBa_JT88/73555

Question from Richarf: Asked on 15/05/2018 Can the soil pipe exit to the side or is it only to the rear or down?

Answer from Peter Hi,

Thank you for your question.

The soil pipe can exit in all directions on this frame.

If you would like to get an order please call the Manchester showroom on 0161 667 6560 and we will be happy to help.

Question from dave robb: Asked on 21/02/2018 can the wall mounted toilet + frame cope with a side waste pipe, rather than straight down?

Answer from Peter Hi,

this is something i would ask your fitter as i have not seen the wall / area its going to be fitted
many thanks

Question from Micheal : Asked on 04/07/2016 Hi ya, I have both s trap n p trap toilet pipes can I still install mounting flush

Answer from Nathan McGregor Hello.

Thank you for your question.

Yes this would be suitable for both as long as the waste is in the wall or you a building the wall out to suit.

Regards.

Question from Rob wilson: Asked on 24/12/2015 Are fitting instructions available for the flush plate?

Answer from Benjamin Linnert Good Morning,

Thank you for your question.

If you give us a call on 0333 7774777 option 2, we can have a look into sourcing these for you.

Kind regards.

Question from Mr Tattan: Asked on 27/11/2015 Is there any video to watch.I am fitting your wall mounting frame &cistern for off floor toilet.I have fitted frame piped upto multi quick sitting in frame.Now I want to know do the filtration caps go into multi quick and flush pie on frame ,then do I set partitioning finish with tile flush to face of multi quick.Once this is done and tiled and I remove caps does the big leak proof gasket go onto pan outlet before outlet pipe and which end goes into pan first thanks

Answer from Nathan Dunstan Hi,

Thank you for the question in relation to an installation video we don't have any but try youtube they may be one that sombody has uploaded.

Many thanks

Question from Will Scott: Asked on 23/11/2015 I have this unit and my plumber has had some problems fitting, can the pan collector and flush pipe be supplied separately as spares

Answer from Peter Hi,

Thank you for your question.

We maybe able to supply the spares for this but you will need to contact the customer service team on 01925 544 861.

I hope this information helps and thank you for contacting Better Bathrooms.

Question from Nicki deeming : Asked on 15/10/2015 If I don't like the design of the flush plate, is it possible to changed with a different style?

Answer from Benjamin Linnert Good afternoon,

Thank you for your question.

Im afraid that the plate is designed and permanently attached to the cistern and therefore cannot be interchnaged.

Kind regards.

Question from Mark Godwin: Asked on 28/06/2015 Can I fit a wall mount frame for a wall hung toilet into a solid wall? The wall is a former outside cavity wall so I could build a farm into the inner part to secure the supporting frame?

Answer from Nathan McGregor Hello.

Thank you for your question.

You will be able to as long as it is secured to the brick correctly.

If you have any more questions please call our sales team on 0161 667 6560.

Regards.

Question from Alex: Asked on 24/05/2015 Have you got a matching frame for a wall hung bidet?

Answer from Anthony Hi,

Thank you for your question.

I am afraid we do not supply a fixing frame for the bidets unfortunately.

Kind Regards

Question from Tamara: Asked on 16/09/2014 Hi, can you tell me if I don't like the flush plate if I purchase a different one would it fit onto this ie do they all tend to be standard sizes?

Answer from Anthony Hi there,

We only recommend the flush plates that are supplied with this product as we know they will fit.

We cannot guarantee plates from elsewhere will be compatible I am afraid.

Kind Regards

Question from J Liddell: Asked on 11/08/2014 can this cistern be used with Impressions back to wall toilet?

Answer from Nathan McGregor Hello.

You would not need a fixing frame for the impressions back to wall toilet. You would just need a fixing frame (10207)

Regards.

Question from Keith Jacobs: Asked on 06/07/2014 With regard to the earlier question "Can the pan connector be rotated 90 degrees left & right" and your answer is "No" can you explain why this is? Looking at the drawing I cannot see why. It seems a very strange restriction.

Keith

Answer from Peter Hi,

Thank you for your question.

Yes you can run the waste left or right using this fixing frame you can also go in to the floor or straight out the back. I will get the previous answer removed as it is incorrect sorry for an confusion this has caused.

I hope this information helps but if you have any further questions please contact sales on 0844 484 7678 option 1.

Question from Steven Frith: Asked on 26/05/2014 As mentioned it cannot be rotated, but as straight out, does than mean it can be used in a waste from the wall rather than straight down?

Answer from Nathan McGregor Hello.

Yes you can have the waste going straight out of the wall or down.

Regards

Question from diane: Asked on 23/04/2014 can you get/buy new cisterns for the wall mounted toilet fixings? The push rods in our present one appear to have worn, making the flush sometimes stick with small but constant water flow.

Answer from Peter Hi there,

Please contact our Customer Care Team on 0844 484 7678 option 2 and they will be able to advise further on this query.

Kind Regards

Question from Mark: Asked on 07/04/2014 Hi, Can the pan connector be rotated 90 degrees left & right or can it only be positioned straight down?

Answer from Andrea Bullen Hi,

Thanks for your question. No i'm afraid the connector cannot be rotated. It can only go down or out.

Question from Stephen Campbell: Asked on 06/04/2014 Could you tell if the waste pipe on this wall mounting frame can be directed to the left or right, or is it fixed to flow veritcal as in the product picture

Answer from Nathan McGregor Hello.

Yes you can divert the waste left or right. It comes with the angled pipes.

Regrds