Wall Mounting Fixing Frame Including Cistern with Square Flush Plate BUN/BeBa_JT88/73556

Question from Ed: Asked on 12/03/2017 Is this cistern/frame compatible with other wall hung toilets from other websites such as this one http://soak.com/lyon-ii-wall-hung-toilet-inc-luxury-soft-close-seat_p31232892.htm

Answer from chris thomas Hi,

Unfortunately i cant advise on that as we are only trained on our products as long as the measurements match up in theory you should be fine however i cant say for sure.

kind regards.

Question from Linda Shantry: Asked on 24/01/2017 What is the maximum weight recommended for someone using this wall hung WC system?

Answer from Colin Frain Hi,

Thank you for your question.

They can hold an extreme weight in excess of 25 stone.

If you need any more info or would like to place an order best thing to do is send me over the items you are looking along with a contact number to my email address and i can check that everything is compatible and that you are not missing any vital parts. My email address is colin.frain@betterbathrooms.com


Kind Regards,

Colin Frain
Sales Advisor
Manchester Showroom
Telephone: 0161 667 6560
colin.frain@betterbathrooms.com

Question from Ryan Parkinson : Asked on 29/12/2016 Can I change the dual flush plate? If so which type would fit?

Answer from Nathan McGregor Hi.

Thank you for your question.

There is only two options on this.

Either this one or the round version (10329)

If you would like to order this please call our sales team on 0161 667 6560.

Regards.

Question from Lorraine : Asked on 13/09/2016 Does the square flush plate give the option of a half flush and full flush or just one full flush?

Answer from Colin Frain Hi,

Thank you for your question.

Yes it does have a half flush at 3 litres or a full flush at 6 litres.

If you need any more info or would like to place an order, please contact me using the details below.

Kind Regards,

Colin Frain
Sales Advisor
Manchester Showroom
Telephone: 0161 667 6560
Visit: www.betterbathrooms.com

Question from Mr l shaw: Asked on 11/05/2016 I purchased 3 of these from you but there are no fitting instructions for the flush plate? How does it connect to the frame?
Regards

Answer from Simon Hi,

If you contact our aftersales/technical department on 01925 544 861 or via the live chat function on our website then they will be able to assist you with this.

Regards

Simon

Manchester Showroom

Question from simon johnson: Asked on 26/10/2015 can u service the cistern/change all parts where the flush buttons are

Answer from Simon Kirby Hi,

Yes in theory you would be able to change any of the parts that come with this, however would be difficult to do if it is sunk into the wall for example.

Question from D. A Whetton: Asked on 25/09/2015 Can the waste pipe be altered to side discharge. If not have you any frames that can be used for discharge to one side

Answer from Jamie Hi,

Thank you for your question you can not change any of the fixing frames that we do for the position of the waste if you have any further questions please feel free to give us a call on 0161 6676 560.

Question from Russell Flint: Asked on 18/09/2015 1. Does the flush button panel provide enough access for maintenance or do you have to construct a separate access panel?

2. Does the provided soil pipe connector connect to services on the side wall as the drawing only shows it entering from the floor?

Answer from Nathan Dunstan Hi,

Thank you for your question yes you can assess it from the flush button or build a panal that you can access it threw the choice is yours also it comes with pan connector and flush-pipe .
If you have any more questions please call us on 0161 667 6560

Many thank
Nathan Dunstan

Question from john: Asked on 25/06/2015 hi
cant get the adjstment on the square flushing plate to fit without it either constantly flushing or if wen re-adjusting its a very poor flush
help thanks john

Answer from Matt Clarke Hi,

I would recommend speaking to our technical team. They are in mon-fri 9-5 please call on 01925 544 861 option 2.

Regards

Question from Pat Rose: Asked on 13/06/2015 Which cistern is comparable with Venus toilet code 10204

Answer from Matt Clarke Hi,

Please use the link below

http://www.betterbathrooms.com/toilets/concealed-cisterns/concealed-cistern/

regards

Question from Martingraddon : Asked on 16/02/2015 What is the maximum pressure allowed to feed cistern of wall framed toilet

Answer from Matt Clarke Hi, the maximum pressure is 3.0bar.

Please call 0161 667 6560 if you would like to order this product my name is Matt.

Regards

Question from chris cox: Asked on 12/09/2014 regarding this mounting frame can you tell me the maker of the cistern as some of these unbranded products are a nightmare to get spares for and the nature of the installation makes it impossible to replace with anything else.thanks

Answer from Jamie H Hi,

In regards to spare parts all you would need to do is contact our customer service team and they will be happy to assist you in the future.

Question from David Meldrum : Asked on 25/08/2014 Please would you let me know:
1. What is the height of the toilet soil connector above the floor?
2. Can the toilet soil pipe be directed sideways (with appropriate fall) rather than vertically downwards (as shown in dimensions picture)?
Many thanks.

Answer from SF Hello,

This type of question needs to be answered by one of our dedicated technical team members. If you call our customer service team on 0844 484 7678 or 01925544861 to be passed through to an advisor we would be more than happy to help.

Many thanks.

Question from Julia: Asked on 12/04/2014 Is the flush cable or pneumatic?

Answer from Peter Hi,

Thank you for your question.

Wall mounting frame is not cable or pneumatic it is plastic levers

Question from Khil: Asked on 05/03/2014 Does this frame only mount to the floor or does it also need to be mounted on the wall.

I know the width is 478mm. However, how much extra width would be required to cover up and conceal the frame? My bathroom is small, about 1800mm and i need to fit a bath which is 700mm and sink vanity unit which is 600mm, and i'm therefore wondering if the remaining 500mm would be sufficient for this frame.

Answer from Peter Hello.

We would not give advise on how to fit this product. I would seek advise of a professional plumber.

Regards,.