I needed an unusual size of shower tray which I found on their website, also various other items, all at keen prices. There was a delay in supplying one small component, but I was kept informed on a regular basis by text. I also made a late addition to the order by phone and the staff could not have been more helpful. All goods were delivered well packed in a pre-arranged time slot and everything was well up to my quality expectations. Well done Better Bathrooms!