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We're taking orders and delivering as normal, and doing everything we can to protect our customers and staff. Learn more

Contact Us

Contact Us Get Help Now

  • Customer Services

    0330 332 8769

    Email us
    and we'll get back to you within 48 hours.



  • Sales Enquiries

    0871 244 0935

    Calls cost 13p per min plus your network access charge.

    Email us
    and we'll get back to you within 48 hours.

  • Business Enquiries

    0871 244 0935

    Calls cost 13p per min plus your network access charge.

    Email us
    and we'll get back to you within 4 hours during our opening times

  • Huddersfield Showroom

    01484 481323

    Calls cost 13p per min plus your network access charge.

    Find Out More

Phone & Store Opening Times

Due to the continued pandemic & guidelines surrounding Covid-19 we are experiencing higher than normal call volumes.

To reduce your wait time we have introduced a call back system. During working hours we are working extremely hard to maximise our teams availability to speak to all our customers as promptly as possible. We are completing call-backs up to 6pm, so if you’re in the queue, don’t worry you will be called back.

Have you tried logging into My Account? Some commonly asked questions can be found in here, as well as allowing you to track your order or obtain a duplicate invoice.

Sales Sales Sales Business Sales Customer Services East Midlands Store Huddersfield Store Elland Collection Point
Monday 8am - 10pm 9am - 5.30pm 9am - 7pm 9am - 6pm 9am - 6:00pm 9am - 8pm Temporarily Closed 9am - 8pm
Tuesday 9am - 8pm 9am - 5.30pm 9am - 7pm 9am - 5:30pm 9am - 5:30pm 8:30am - 2pm, 2:30pm - 5:30pm Temporarily Closed 9am - 7pm
Wednesday 9am - 8pm 9am - 5.30pm 9am - 7pm 9am - 5:30pm 9am - 5:30pm 8:30am - 2pm, 2:30pm - 5:30pm Temporarily Closed 9am - 7pm
Thursday 9am - 8pm 9am - 5.30pm 9am - 7pm 9am - 5:30pm 9am - 5:30pm 8:30am - 2pm, 2:30pm - 5:30pm Temporarily Closed 9am - 7pm
Friday 8am - 10pm 9am - 5.30pm 9am - 7pm 9am - 5pm 9am - 5:00pm 9am - 8pm Temporarily Closed 9am - 8pm
Saturday 9am - 5pm Closed 9am - 5pm Closed 9am - 5:00pm 9am - 5pm Temporarily Closed 9am - 2pm
Sunday 10am - 6pm Closed 10am - 4pm Closed 9am - 5:30pm 10am - 4pm Temporarily Closed 10am - 4pm
Bank Holidays 9am - 5pm 9am - 5pm 9am - 5pm Closed 9am - 3pm 10am - 4pm Temporarily Closed 10am - 4pm

Write us a letter

Better Bathrooms, Unit A, Trident Business Park, Neptune Way, Huddersfield, HD2 1UA.

Where is my order?

Enter your order number and email address below to see the status of your order. If you have forgotten your order number click here.

Customer Services

Find answers to more questions in our Customer Services page.

Find Out More
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