Vira Square Riser Slide Shower Rail Kit with Dual Valve BeBa_8917

Question from Milan Shah: Asked on 16/09/2018 Is this with exposed valve connection or can you recommend another model with square both shower heads upto £199.

Answer from Peter code is 9439 very similar if you like to order please phone on 0161 667 6560

Question from Nigel Farenden: Asked on 28/08/2018 Hi. What is the height range for the upper bracket from the mixer centre line?
My current shower is 80cm and I do not want to drill a new hole.

Answer from Matt Hi,

Thank you for your question.

I've been and measured this for you and it would work due to the adjustment

If you need any more info or would like to place an order, please contact me on 0161 667 6560 or using the details below.

Kind Regards,

Matt Clarke
Manchester Showroom Assistant Manager
Better Bathrooms Manchester

Telephone: 0161 667 6560
Email: matt.clarke@betterbathrooms.com
Website: www.betterbathrooms.com

Question from elaine porter: Asked on 17/07/2018 Could this be added to to the quattro 1200 x 800 shower cabin that you sell.

Thank you

Answer from Reece Hi,

Thank you for your question.

Yes I can :)

If you need any more info or would like to place an order, please contact me on 0161 667 6560 or using the details below.

Kind Regards,

Reece Waters
Manchester Showroom Sales Advisor
Better Bathrooms Manchester

Telephone: 0161 667 6560
Email: reece.waters@betterbathrooms.com
Website: www.betterbathrooms.com

Question from Mary: Asked on 13/06/2018 Does this come with fixings to secure to wall

Answer from chris Hi,

You will also need an easy plumb kit.

Question from Michael Matthews: Asked on 15/04/2018 Can you use both head simultaneously or is it one or the other?

Answer from chris Hi,

Its one or the other.

Question from Sharon: Asked on 25/03/2018 What is the measurements of the main shower head. Is it removable for cleaning?

Answer from chris Hi,

This is removable for cleaning and its 250mm

Question from Paul: Asked on 11/12/2017 Hi - I need the mixer bar to fit onto a Bristan 11wall mount fitting (sits behind the tiles) Do you know if the mixer bar will fit onto this?

Answer from chris Hi,

Unfortunately i cant advise on this as it isn't one of our products if its standard British sizes then in theory it should fit.

Question from Paul smith: Asked on 21/11/2017 Hi - can you advise if this unit requires the Square Bar Valve Easy Plumb Kit. Product code 9302.

Answer from chris Hi,

Yes this is also required.

Question from Jen: Asked on 24/09/2017 Does the fixed shower head pivot/tilt at all? It did in the showroom so that the water flow angle can change as you want,, but not sure if that's a feature of the actual product.

Answer from Colin Frain Yes the shower head is on a ball joint so can tilt anyway you want it.

Question from Lynne carter: Asked on 31/08/2017 Hi, does the handheld head move up and down on the riser or is it a fixed height?

Answer from Chris Hi, it is fixed in place on this one. Thanks, Chris.

Question from b wilkinson: Asked on 31/08/2017 How much room is needed behind the mixer unit for the pipe work?

Answer from Chris Hi, roughly half a brick, as long as you can get 15mm pipework, including an elbow, it will fit. Thanks, Chris.

Question from Tony: Asked on 28/05/2017 The info says the unit has a 5yr guarantee. What does this cover please? Are the cartridges included in this?

Answer from Nathan McGregor Hello.

thank you for your question.

The terms and conditions are on the website for all out items please click the link here: http://www.betterbathrooms.com/guarantee/

If you would like to order this or have any questions please call our sales team on 0161 667 6560.

Regards.

Question from Barry Martin: Asked on 22/05/2017 Hi, I bought this shower in March 2015 it has been very good until now when I think the thermostatic valve is now malfunctioning , could you please tell me where I could purchase one ,also the instructions to change it as I seem to have mislaid the instruction book ,thanking you in anticipation ,Barry Martin.

Answer from nathan dunstan hi ,

call 0333 777 4777 ask for spare parts .

many thanks

Question from Henry Chigere: Asked on 07/02/2017 I am having a problem with an installed Vira shower. Can you please send me a user manual, installation instruction for this product that list all its features and components. I want to understand more of this product. Many thanks.

Answer from Colin Frain Hi,

Thank you for your question.

if you contact our customer services they will be able to get this information to you 01925544861

If you need any more info or would like to place an order best thing to do is send me over the items you are looking along with a contact number to my email address and i can check that everything is compatible and that you are not missing any vital parts. My email address is colin.frain@betterbathrooms.com


Kind Regards,

Colin Frain
Sales Advisor
Manchester Showroom
Telephone: 0161 667 6560
colin.frain@betterbathrooms.com

Question from Cass Claxton: Asked on 17/01/2017 Will this work with a low pressure system?
Thanks

Answer from Nathan McGregor Hello.

Thank you for your question.

This is designed for a high pressure system and needs a minimum pressure of 0.5 Bar.

If you would like to order this or have and more questions please call me on 0161 667 6560 and ask for Nathan Donley-McGregor.

Question from j l aston: Asked on 06/01/2017 is this shower thermostatic

Answer from Simon Hi,

Thank you for your question.

Yes this shower is fully thermostatic.

If you need any more info or would like to place an order, please contact me using the details below.

Kind Regards,

Simon Kirby

Better Bathrooms Manchester

Telephone: 0161 667 6560
Email: simon.kirby@betterbathrooms.com
Website: www.betterbathrooms.com

Question from Hanna : Asked on 08/11/2016 Hi
What are the measurements for both shower heads please

Answer from nathan dunstan hi,

http://www.betterbathrooms.com/vira-square-thermostatic-shower-set

click on dimensions under the picture

Question from Drew: Asked on 24/10/2016 What is the overall height of this shower and is he height of the rain head adjustable

Answer from Nathan McGregor Hi.

Thank you for your question.

Your overall height would be 950mm-1250mm and would become fixed once it has been secured.

If you have any other questions please call me on 0161 667 6560.

Regards.

Question from Daisy: Asked on 25/09/2016 Could this work with a bath mixer?

Answer from Anthony Hi,

Thank you for your question.

I am afraid not due to the pressure required for this design of shower rail kit to function.

Only a single shower rail kit/head would be suitable.


Kind Regards

Question from Susan O'Neill: Asked on 17/07/2016 Should the removable handset attachment move up and down the rail or is it a fixed height?

Answer from Simon Hi,

This is fixed I am afraid, so this wouldn't move up and down on the rail.

Regards

Simon

0161 667 6560

Question from David Jones : Asked on 19/02/2016 Hi. Is the shower height adjustable for low ceiling installations

Answer from Nathan McGregor Hello,

Thank you for your question,

The shower is adjustable between 1250-950mm.

Regards.

Question from E Phillips: Asked on 13/02/2016 our plumber says we need a shower which is EV. I assume that means Electric Valve. Could you tell me whether this shower is please.

Answer from Nathan Dunstan HI,

EV - we would normally class as exposed valve but double check what your plumber means if it dose mean exposed valve yes this shower is .

Many thanks

Question from vinny: Asked on 12/09/2015 We have the veneta verona bathroom suite and the shower is constantly leaking. Would this shower fit like for like?

Answer from Benjamin Linnert Good Morning,

Thank you for your question.

I'm afraid I don't quite understand what it is you are asking, as like to like refers majoritiviley to price matching. If you are having issues with your shower however, feel free to call us on 0333 777 4777 option 2.

Kind regards.

Question from Ian: Asked on 06/09/2015 Question
What is the hole centres for the thermostatic bar so that my plumber can get the pipes in the correct place?

What is the difference between this shower and the Square Quadrato Dual Kit Riser Pack
Thanks

Answer from Jamie Hi,

Thank you for your question the gap for the pipe centres needs to be 150mm the difference between the 2 showers is the build quality on the square quadrato dual riser kit is a lot better than the vira if you have any further questions please feel free to give us a call on 0161 667 6560.

Question from giancarlo: Asked on 05/06/2015 cant get cold water out

Answer from Nathan McGregor Hello.

Thank you for your question.

If you are having issues with the item you would need to speak to our customer support team on 01925 544 861.

Regards.

Question from Kim Francis: Asked on 26/05/2015 Could you tell me the size of the main shower head please

Answer from Nathan McGregor Hello.

Thank you for your question.

It is approx. 200x200 square.

If you have any more questions please contact our sales team on 0161 667 6560.

Regards.

Question from scott straw: Asked on 04/05/2015 Do u have the sizes for mounting the shower please

Answer from Nathan McGregor Hello.

Thank you for your question.

You can see the diagram if you click on the dimensions tab on the item.

If you need further assistance please call our sales team on 0161 667 6560.

Regards.

Question from Joe: Asked on 28/04/2015 How far does the shower head pertrude from the wall?

Answer from Nathan McGregor Hello.

Thank you for your question

It is approx 450mm from the wall to the centre of the shower head.

If you have any more questions please contact our sales team on 0161 667 6560

Regards.

Question from Carol Rouncefield: Asked on 06/04/2015 What are the pipe centres coming out of the wall?

Answer from Jamie Hi,

Thank you for your question the pipe centres are approx. 150mm if you have any further questions please feel free to give us a call on 0161 667 6560.