Aqualine Hydromassage Shower Cabin with 6 Body Jets BUN/BeBa_8254-PART1/71319

Question from Dave Nicholl: Asked on 07/08/2018 the image shown on the web page for the Aqualine Hyrdomassage Shower Cabinet product number 8254 shows two control valves on back plate whilst the video on same page shows three control valves. Which one is correct?

Answer from chris Hi,

Well spotted it has 2 controls.

Question from Darren Pallett: Asked on 08/07/2018 Do the massage jets in the back wall rotate when the water comes through them

Answer from Reece Hi,

Thank you for your question.

The jet holes do not move on this particular cabln (when water dispenses)

If you need any more info or would like to place an order, please contact me on 0161 667 6560.

Question from Catherine: Asked on 19/06/2018 For future reference once installed can the shower valve be changed?
Doesn't mean anything to me, but my plumber has asked before i buy.
Thanks.

Answer from chris Hi,

Yes this can be changed in the future we supply all spares for it.

Question from Kenny: Asked on 23/05/2018 After iv had a shower.how come the water still runs out shower head. Many hours after shower has been stopped running. Ie. Like at all hour ov the night???

Question from Anzel: Asked on 21/04/2018 Hi There,

Are the shower doors magnetic? How do they remain closed when body jets and possible elbows bump them?

Thanks

Answer from Colin Hi,

Thank you for your question.

Yes they are magnetic.

If you need any more info or would like to place an order best thing to do is send me over the items you are looking along with a contact number to my email address and i can check that everything is compatible and that you are not missing any vital parts. My email address is colin.frain@betterbathrooms.com.

Question from Carl: Asked on 14/04/2018 Hi can you tell me the overall height of the cabin with the fitting/pipe for the overhead shower attached.

Answer from chris Hi,

The height is 2180mm

Question from Debra Rawlings: Asked on 17/03/2018 Hi I have this shower cabin but it has 3 valves as in the 1 on YouTube , it has lost hot water power ,it trickles out can you please tell me the cause of what is the problem as I can't find any alkaline website thank you so much debra

Answer from colin Hi,

Thank you for emailing Better Bathrooms but unfortunately you have contacted the sales team and we do not have the correct systems to be able to help with your enquiry.

You will need to contact the customer service department either by calling 01925 544 861 or by using the link at the bottom of the email as there is no way of me forwarding you email to them.

https://help.betterbathrooms.com/hc/en-us

Again thank you for contact Better Bathrooms and sorry I couldn’t help further.

Question from Muryum: Asked on 26/02/2018 I understand the enclosure has 15years guarantee
However how many years does the pump have? And is it true that the shower is useless if pump stops working?

Answer from Peter Hi,

the hydro cabin doesn't have a pump it runs of the mains .

if your referring to a pump for a gravity fed system these are purchased separately .

many thanks

Question from John Rumbles: Asked on 26/02/2018 Hi Guys,

The pictures show chrome jets, but the video has large white plastic jets,which are correct?

Thanks John

Question from Helen Blake: Asked on 25/11/2017 Can this run off cold water feed? Or does it have to be hot & cold?

Answer from Nathan Donley-McGregor Hi.

thank you for your question

This does have to be ran off a pressured mains system with a hot feed.

Question from Iain: Asked on 28/10/2017 Are the back panels see through?

Answer from Nathan Hi Iain, no they aren't. Thanks, Nathan.

Question from Gareth: Asked on 14/09/2017 Hi,
Is there a built in extractor and if so, how does it work? Thanks

Question from Michelle: Asked on 31/08/2017 Hi, I have a baxi boiler....cold water tank in attic and hot water tank in airing cupboard. Is this shower compatible with this system?

Answer from Chris Hi Michelle, as long as you have 1.5 Bar pressure, this product will work. Thanks, Chris.

Question from Darren: Asked on 09/08/2017 Do the 6 jets at the back on the cabin rotate Can you have the jets,monsoon & shower head all working together.

Answer from Peter Hi there

Thank you for your question.

Unfortunately you can only use one at a time.

If you would like any further information, or if you would like to place an order, please do not hesitate to contact us.

Question from Rachael Hodges: Asked on 07/08/2017 Hello, please can you provide the link for the installation guidance video mentioned in some of the reviews. I can't see it on the website, thanks.

Answer from Colin Frain Hello,

As far as i'm aware i have never seen a installation video, however if you email technical@betterbathrooms.com they should be able to help more.

Question from N Kumar: Asked on 04/08/2017 Can you confirm it will work with a Biasi m96.32sm/c2 combi boiler please?

Answer from Nathan Hi, this is fine with that combi boiler. Thanks, Nathan.

Question from chris: Asked on 28/06/2017 How wide is parts 5a and 5b please?
Trying to work out how much corner space is required please.

Answer from Ryan Moore Hi there

Thank you for your question.

They are 2 feet wide.

If you would like any further information, or if you would like to place an order, please do not hesitate to contact us.

Question from Bob M: Asked on 28/01/2017 Could you tell me the internal hight from shower tray to monsoon shower head

Answer from chris thomas Hi,

Thank you for your question.

1850mm is the internal height

If you need any more info or wish to place an order please contact me using the details below as i can check stock levels and allocate stock faster to you.

Question from Colleen : Asked on 20/01/2017 Are you easily able to turn the body jets off when the children have a shower??

Answer from chris thomas Hi,

Thank you for your question.

Yes this is possible

If you need any more info or wish to place an order please contact me using the details below as i can check stock levels and allocate stock faster to you.

Question from sandra spence: Asked on 15/12/2016 Hi, can I use a pump with this shower to increase water pressure
Thanks

Answer from chris thomas Hi,

Thank you for your question.

Yes you can use water pumps to increase pressure

If you need any more info or wish to place an order please contact me using the details below.

Question from Darron: Asked on 26/09/2016 The minimun water pressure required is 1.5 bar what is the maximun water pressure?

Answer from Anthony Hi,

Thank you for your question.

The maximum water pressure for this cabin will be 3.0 bar.

Kind Regards

Question from Shirley Jones: Asked on 22/07/2016 Water leaking from the tray either side of the doors. Plumber re-silicone yesterday but still leaking. Any suggestions please. Thank you

Answer from Nathan McGregor Hi.

Thank you for your question.

Please call our technical team on 01925 544 861 and they will be able to help with this.

Regards.

Question from Yvonne O'Brien: Asked on 19/06/2016 I HAVE INSTALLED THIS SHOWER AND IT IS LEAKING AT BOTH FRONT CORNERS, I HAVE SEALED ALL OF THE UNIT, BUT I HAVE WATER DRIPPING FROM EACH FRONT CORNER. AND FROM THE SCREW HOLES.

Answer from Simon Hi,

If you contact our aftersales department on 01925 544 861 they will be able to assist you with this.

Question from Debi Newbury : Asked on 11/06/2016 I have just had shower enclosure installed today can you tell me how I can get a user Manuel not gig one.

Answer from Benjamin Linnert Good Evening,

Thank you for your question.

If you give us a call on 0333 777 4777 option 2 and ask for a manual to be sent to you, they will look into this matter for you.

Kind regards.

Question from Sean: Asked on 12/05/2016 Does this product need to be screwed to a wall on the two sides or is it OK just to be next to the two walls?

Answer from Simon Hi,

Yes this product would need to be attached to two walls.

Question from andy carter: Asked on 10/05/2016 My plumber has just fitted this shower unit in my house and it had a very small leak from under the tray somewhere. We called the plumber back to fix it and he apparently did so. We tested it out and the leak is still there. It doesn't appear from under the tray until about three minutes of running it. Please can you help ?

Answer from Nathan McGregor Hello.

I would advise speaking to our technical support team on 01925 544 861 and they might be able to help.

Regards.

Question from Lovely: Asked on 19/04/2016 Do you guys only supply products? Or do you guys install as well?

Answer from Benjamin Linnert Good Afternoon,

Thank you for your question.

Im afraid that we only supply the products and we don't actually have any fitting services to speak of.

In regards to the item itself, due to us running our Bank Holiday Sale promotion we are currently running low on stock. To secure the yours and the other items your looking at purchasing today, please feel free to give me a call on 0161 667 6560 - Ben, and we will get it sorted for you.

Kind regards.

Question from Andrew: Asked on 13/04/2016 In the pdf installation guide at the top of the page it says there is an video installation guide for this item. where is this video located on the website. would you give me the link for the video please?

Answer from Simon Kirby Hi,

Not sure where the video is on the website as I cant locate it, if you have got any questions regarding this in terms of installation then you contact our technical team on 01925 544 861 and they will be able to assist you

Question from Clive : Asked on 11/04/2016 How dark is it in the shower cabin and can you have a light fitted

Answer from Nathan McGregor Hello,

Thank you for your question,

I am afraid you can't install a light in this shower, with the light panels it shouldn't be to dark as long as the room has a lot of light.

If you have any questions please call our sales team on 0161 667 6560.

Regards.

Question from Clive : Asked on 11/04/2016 How dark is it in the shower cabin and can you have a light fitted

Answer from Nathan McGregor Hello,

Thank you for your question,

I am afraid you can't install a light in this shower, with the light panels it shouldn't be to dark as long as the room has a lot of light.

If you have any questions please call our sales team on 0161 667 6560.

Regards.

Question from Clive : Asked on 11/04/2016 How dark is it in the shower cabin and can you have a light fitted

Answer from Nathan McGregor Hello,

Thank you for your question,

I am afraid you can't install a light in this shower, with the light panels it shouldn't be to dark as long as the room has a lot of light.

If you have any questions please call our sales team on 0161 667 6560.

Regards.

Question from kevin preston: Asked on 10/04/2016 are the back panels transparent ?

Answer from Benjamin Linnert Good Morning,

Thank you for your question.

The back panels on this cabin are not transparent, its a white glass feature which gives a aqua colour effect.

In regards to the item itself, due to us running our April Showers promotion we are currently running low on stock. To secure the yours and the other items your looking at purchasing today, please feel free to give me a call on 0161 667 6560 - Ben, and we will get it sorted for you.

Kind regards.

Question from Steven bennett: Asked on 01/03/2016 Cannot seem to find the installation video anywhere ,does anyone know how to get it

Answer from Benjamin Linnert Good afternoon,

Thank you for your question.

If you give us a all on 0333 777 4777 option 2, we can direct you to the installation instructions.

If you have any further questions, or need to place an order for this item with limited availability, please feel free to give me call on 0161 667 6560 - Ben

Kind regards.

Question from Karan: Asked on 05/01/2016 Hi, can this system work with a back boiler heating system? If so, do you require any extra pump for it work? Thanks

Answer from Anthony Hi there,

Thank you for your question.

It will be suitable for most heating systems, however the unit requires 1.5 bar pressure as a minimum to function so with your heating system you may require a pump for it to work.

I would advise having your pressure tested to determine if you have the minimum required.

Kind Regards

Question from Philip Rutherford: Asked on 05/01/2016 What colour are the back panels as it says on the features they are clear. Would you be able to see through the back.

Answer from Anthony Hi there,

Thank you for your question.

The back panels are an aqua white, more ocean green in colour.

You would not be able to see through the back of the enclosure.

Kind Regards

Question from Jenny Shrives: Asked on 04/09/2015 How dò you fix this unit to the wall and where?

Answer from Nathan Dunstan Hi Jenny ,

Thank you for the question ,

in relation to the bath and fixing information this link has all the details you will need to be able to fit the shower cabin.

https://www.betterbathrooms.com/files/betterbathrooms/installation/8254-1.pdf

If you do need any more information about this please call me on 0161 6676560

Kind regards
Nathan Dunstan

Question from john: Asked on 01/09/2015 just had shower installed but when turned on temp is either really hot or cold even though I adjust the temp control a small amount at a time

Answer from Benjamin Linnert Good Morning,

Thank you for your question.

It sounds like your thermostatic cartridge may be faulty on the unit. To further determine this please give us a call on 0333 777 4777 option 2 and speak to our after sales team so we can discuss this into further detail.

Kind regards.

Question from Christine Baines: Asked on 31/07/2015 Hi does the back part of the shower cabin come in two parts as I have only got narrow stairs I was worried it might not be able to get up to the bathroom

Answer from Benjamin Linnert Good afternoon,

Thank you for your question.

This shower cabin will come flat packed and require some assembly so it should be suitable for taking it up your narrow stairs.

Kind regards.

Question from Aga: Asked on 23/07/2015 Hi, will a person, who is 189 cm tall, feet inside this shower cabin? I've seen the dimensions and it says 185 from the top of the tray to top of the cabin....... but is there room in the tray? is the tray deeper?

Thanks a lot

Question from R Kemp: Asked on 20/07/2015 Hi
Please could you tell me if this unit fixes to the wall anywhere if so where as I have watched the video and they do not fix it to the wall.
Thank you.

Answer from Peter Hi,

This unit does fix to the wall. If you would like more info please call us on 0161 667 6560.

Regards

Question from Gillian Hall: Asked on 16/07/2015 Does this item come with adjustable legs or do i need a raiser kit for the shower tray.

Answer from Matt Clarke Hi,

There is an adjustment on the legs for unlevelled flooring. You should not need a raiser kit for it. However if this is a problem you could always build a platform below. If you need more info please call our technical team on 01925 544 861 option 2.

Regards

Question from Gillian Hall: Asked on 14/07/2015 Does this item come with a raiser kit?. If not can I buy a raiser kit for this item.

thanks gill

Answer from Jamie Hi,

Thank you for your question the shower cabin comes complete with the riser kit and everything that you require for installation . If you have any further questions please feel free to give us a call on 0161 667 6560.

Question from dave: Asked on 01/07/2015 do u fit

Answer from Matt Clarke Hi,

Thank you for your question.

No, we do not fit.

Question from gerard: Asked on 11/06/2015 can you please confirm the exact height of this? in the dimensions it says 2180mm, but in the fitting instructions it says 2110 and in a previous answer you say it needs 2140 mm to allow roof to be fitted. Also is the height of the base riser adjustable and is the plinth cover supplied?

Answer from Peter Hi.

Thank you for your question,

The overall height of the cabin is 2180mm, the height of the riser is adjust to compensate for uneven floors and the plinth cover is supplied.

If you have any further questions or if you would like to place an order please call 0161 667 6560

Question from gillian hall: Asked on 02/05/2015 Will this work of a pump boiler system and would it work with an electric shower.

Answer from Nathan McGregor Hello.

Thank you for your question.

This is designed to run off a pressured system of minimum 2.0bar. This is not suitable for an electric shower.

Regards.

Question from Rani: Asked on 10/03/2015 We have pumps fitted to the water pressure. When we turn on shower we don't not get wAter straight away on some occasions. This maybe upto 2/3 mins. Then water just starts coming at full pressure.

Answer from Jamie Hi,

Thank you for your question I would consult with a plumber but by the sounds of things it sounds like the pump is not powerful enough.

Question from Rani: Asked on 15/02/2015 Why are we not getting any hot water? Have turned Dail to max but no temperature change!

Answer from Jamie Hi,

Thank you for your question I would advise speaking to the person that installed it or a plumber for advise on this matter.

Question from Carol McKenzie: Asked on 05/02/2015 Is the cabin definitely free standing (some answers say requires fixing to a wall)?
I do not have a corner to put it against and intend to have a bath behind the cabin. Is there a cover to conceal hoses, fixings etc as these will be in view when in the bath!
Also, are the green glass panels seen from the front?

Answer from Peter Hi,

Thank you for your questions.

The cabin is a fully enclosure unit but it does need to be secured to the walls therefore there are no panels to cover the pipes etc.

The green panels are pictured from the front yes.

I hope this helps.

Question from tony: Asked on 21/01/2015 will this shower work with a 4 barg pump supply on hot and cold water

Answer from Jamie H Hi,

Thank you for your question we wouldn't recommend anything more then 3.0 Bar for this product if you have any further questions please feel free to give us a call on 0161 667 6560.

Question from Carol McKenzie: Asked on 03/01/2015 There is a contradiction in your answers. One says it needs to be fitted into a corner and attached to a wall, another that it is a freestanding unit. Which is correct? if completely freestanding, when viewed from behind are the pipes and hoses exposed or enclosed behind a panel.? Is the green frosted glass visible from the front?

Answer from Nathan McGregor Hello.

Thank you for your question.

It needs to be anchored to a wall and all pipes are concealed behind an access panel.

If you have any more questions or would like to purchase this item please call us on 0161 667 6560 and ask for Nathan.

Regards.

Question from John Caunt: Asked on 09/12/2014 Hi, bought the aqualine power shower from you and am very pleased with it, I would just like to know if there is anyway of getting the rear body jet fronts off for cleaning as they are now getting clogged, or is it a case of taking the hoses of and removing the jet completely and then have to reseal etc etc. which seems a bit of a chore,
regards,
John.

Answer from Matt Hi,

I would advise to contact our technical team on 0844 484 7678 opt 2.

Regards

Question from Marion: Asked on 09/11/2014 Are there lights in the roof of the cabin or are they speakers?

Answer from Nathan McGregor Hello.

Thank you for your question.

These items are you can see are vents.

Regards.

Question from andra: Asked on 13/09/2014 How long it will take for a shower cabin to arrive in london se6?

Answer from Nathan McGregor Hello.

It would take approximately 3-5 working days. If needed sooner you can pay for the next day delivery service.

Regards.

Question from antony may: Asked on 23/08/2014 My boiler is just a britony one would it run that aqualine hydromassage shower

Answer from Anthony Hi there,

You would need to see what pressure your boiler is outputting as you need a minimum 1.5 bar pressure for the shower cabin to function.

Kind Regards

Question from Steve Newman: Asked on 29/07/2014 I am looking for a suitable waste trap to attach the 11/2 oulet from the shower base? can you suggest one, or do you supply a waste trap?

Regards

Steve

Answer from Andrea Bullen Hello.

The waste is included with this package and it will fit most pipe work.

Regards.

Question from hayley: Asked on 18/07/2014 Hi, could you tell me what this package actually includes?
*glass doors ? is it everything in the picture?

Answer from Nathan McGregor Hello.

Everything is included that you need.

Regards.

Question from Mr croft: Asked on 17/07/2014 Do you deliver to Isle of Wight

Answer from Nathan McGregor Hello.

Yes we do. If you email our product questions team with your postal code we can confirm the cost for you.

Regards.

Question from Barbara Bennett: Asked on 13/07/2014 Hi there seems to be so e conflicting advice.
LEE states it does need to be fixed to the wall/
ROB MOLLOY states it is sturdy enough NOT to be fixed to the wall!?
Confused! Thanks.

Answer from John Smith Hi,

Thanks for your question. Having just contacted our technical helpline I can confirm that this DOES need to be fixed to the wall.

Question from tasher: Asked on 13/07/2014 what guarantee does this shower come with

Answer from John Smith Hi,

Thanks for your question. The guarantee is 12 Months and thats on every item we sell apart from whirlpool baths.

Question from A Flowers: Asked on 06/07/2014 Hi Can a pump be fitted to this shower, if your water pressure is to low.
Thanks

Answer from Peter Hi,

Thank you for your question.

Yes a pump can be used with this shower but a pump can not be fitted to all water systems please consult the sales team or you plumber for more advice.

I hope this information helps but if you have any further questions please contact sales on 0844 484 7678 option 1.

Question from Denis Hodgins: Asked on 27/05/2014 HI, I have purchased the Aqualine Hydromassage. Unfortunately a mouse has eated through the flexible waste pipe, do you carry this componet as a spare that I can purchase.
Thanks

Answer from Anthony Barber Hi there,

Please contact our Customer Care Team on 0844 484 7678 option 2 and they will be able to advise and supply this.

Kind Regards

Question from Gaynor Young: Asked on 16/05/2014 I have nothing but trouble with this unit from first opening 2 boxes both containing roofs rather than 1 roof and 1 base, the new base was delivered the following day, unfortunately unusable due to damage, a send base delivered fine, fitted, unit completed and ready for use and I now find I have 2 perfectly drilled holes in one of the side glass back panels, not drilled through the backing membrane just the glass, can you please advise WHY these are here.

Answer from Peter Hi there,

Please contact our Customer Care Team on 0844 484 7678 option 2 for further advice and help on these queries.

Kind Regards

Question from richie brough: Asked on 04/05/2014 There are two previous questions on the same subject but with different answers by you, can you clarify? There are two air vent holes in the roof of the cabin, in one response you advise they are air vents, in the other you advise they are extractors. In the fitting video they are left open, yet in the photos there are extractors fitted. Are the holes there as air vents with the option to DIY fit extractors if we want to, or do they have extractors supplied? Thanks

Answer from Nathan McGregor Hello.

They are just air vents. If you want to put an extractor on there you could purchase one from a plumbers/building merchants.

Regards.

Question from Peter: Asked on 02/05/2014 Can you recommend a waste connector as most 32mm or 1.25in connectors are just slightly too small?

Answer from Peter Hi there,

Please call our Technical Team on 0844 484 7678 option 2 and they will be able to advise further on this query.

Kind Regards

Question from Dave Gillett: Asked on 11/04/2014 I have to size a pump to supply this unit & other outlets in my customers house. At the required pressure of 1.5 bar, what is the flow rate through each of the three functions of the unit, I.e. Body jets, rain head & spray head. Also can any of these functions operate simultaneously. Thank you.

Answer from Peter Hi,

Thank you for your question.

The flow rates of the shower enclosure the only figures we have are as follows

0.5 1 2 3 Pressure
4.6 7.5 10.9 14 Flow rate

The shower enclosure has a diverter valve which means only one shower function will operate at a time

Question from Dave Gillett: Asked on 11/04/2014 A Stuart Turner Monsoon pump requires approx 0.6l per min flow rate to activate the flow sensors. What is the flow rate through each of the three functions at a pressure of 0.3 bar? This flow rate will tell me if I need a negative head pump. Thank you.

Answer from Peter Hi,

Thank you for your question.

The flow rates of the shower enclosure the only figures we have are as follows

0.5 1 2 3 Pressure
4.6 7.5 10.9 14 Flow rate

The shower enclosure has a diverter valve which means only one shower function will operate at a time

Question from donna : Asked on 30/03/2014 hello does this unit come with built in extractor ?

thanks

Answer from Peter Hi there,

The unit has air vent, but no extractor fan installed.

Kind Regards

Question from John: Asked on 28/03/2014 Hi, Can you tell me the maximum size pump that can be fitted to this shower to achieve maximum performance, ie, can a 3bar pump be fitted to it?

Answer from Peter Hi there,

You would be looking at a maximum output for the pump to be no greater than 2.5 bar pressure.

Kind Regards

Question from Bill macarthur: Asked on 05/03/2014 Looking at this product , there are 2 holes either side of the roof shower head.
Does anything go into those holes or are they left open when the product is installed.
If something is to be fitted, is it supplied.

Can lights be fitted into them if wanted or should they be left open.

Answer from Nathan McGregor Hello.

They are small vents to allow air to come in and steam to leave the cabin.

Regards.

Question from patc: Asked on 25/02/2014 can you confirm what the tray is made of please, as you have said before its made of stone resin, but your description is acrylic.

Answer from Peter Hi,

Thank you for your question.

The tray on this particular shower cabin is made from acrylic.

Question from brian simkiss: Asked on 21/02/2014 is the 900 x 900 inside our outside dimensions also is it possible to view this my post code is cm18 7ds harlow essex

Answer from Peter yes you can view the product we have 4 showrooms Manchester Wigan Warrington and leicester

Question from Les: Asked on 19/02/2014 Can the cabin be fixed to the wall?
Should it be fixed to the wall?
Does it come with wall fixings?
Can adjustments be made if walls are 100% true?
Will it work with a combi boiler?
Thx

Answer from Peter Hello.

The unit will be free standing. It is designed to be used with systems that run at over 1.5bar so a combi boiler system is advisable. As it is a cabin it is not adjustable.

Question from Beverley Baxendine: Asked on 14/02/2014 I have decided that this is the product I want to buy to replace one bought from Victoria Plumb by previous occupants that I cannot get a replacement thermostatic cartridge for and so have to scrap.
To ensure that this dioes not happen again I would like to buy this spare part when I purchase the unit. Can you supply the spare part and how much will it cost, or can you give me the reference number and supplier so I can get it from them
Thank you

Answer from Peter Hello.

If you are looking to place an order please call our sales team on 0844 484 7678.

Regards.

Question from Jane Barnes: Asked on 06/02/2014 Exactly what fittings do I need to connect/install?
Thankyou

Answer from Peter Hi,

thank you for your question, The connections that come out the back of the cabin are 15mm flexible connectors which need to be attached to your hot and cold feeds.

Question from JOHN MCLOUGHLIN: Asked on 05/02/2014 Hi Just purchased this item from yourselves, fitted it in and then decided to test it.There was a faulty main hose that leaked but i did'nt find out till it cascaded though my kitchen ceiling.Thats another story. My question is,after removingand refiting,is that i cannot get hot water through.It is red hot in the immediate pipework and is i turn the bottom dial to the right the cold water comes out fine but if i turn the dial back to the scentre an carry on left there is no water coming out from any of the heads or jets.I dont have a combi boiler and the cold water pressure is fine.

Answer from Peter Hi,

Thanks for your query. Please call our customer services team on 0844 484 7678 and one of our agents will be able to assist you.

Question from leeanneflanagan: Asked on 31/01/2014 Can you install shower & if so. How much for fitting it?

Question from Emma: Asked on 27/01/2014 I'm just wondering is everything you need in this package ? If there's anything I need to buy would you be able to tell me please

Answer from Peter Thank you for your question.

Everything you need for the shower is included to build the cabin all you would need to purchase separate is the waste fittings which your plumber would supply.

Question from Karl Gerrish: Asked on 21/01/2014 Hi there

Im wondering what the height is between the tray and the top of the side of the shower.

Basically, Im 6ft 4, am i too tall??

Answer from Peter Hi,

Thanks for your question. The height is 2020mm.

Kind Regards

Question from Martin: Asked on 31/12/2013 Two questions:

How do you attach/install safety handrails inside the enclosure?

My floor to ceiling height is 2100mm, will this fit given that I can take extractor ducts out through the ceiling above?

Question from donna little: Asked on 29/12/2013 hello do I need a pump for this unit ?

thanks

Answer from Peter Hi,

Thanks for your enquiry. It will depend on what water system you have. If you have a combination boiler then you'll not need a pump.

Question from Jill Sharp: Asked on 29/12/2013 Is it possible to get an electric shower with the cubicle?

Question from geoff mason: Asked on 27/12/2013 aqualine hydromassage shower...could you please inform me as to the clearance required under the tray regarding the waste pipe as my floor is concrete

Answer from Peter Hello and thank you for your question.

It is a slim tray so it would not suit a concrete floor.

regards

Question from Kennedy: Asked on 24/12/2013 In the roof section there is the main overhead shower and it looks like vents. Is this an extractor? If so how does this work? Does it need an external vent?

Answer from Peter Hello and thank you for your question.

They are air vents. It does not have an extractor fan.

Regards.

Question from David Bruce : Asked on 22/12/2013 Looking to purchase this item. Can you tell me is there a need to use silicone when you join the panels together with the factory's nuts and bolts ? Are these units prone to leak ? 46894424

Answer from Peter Hi, you can use silicone, however it is not necessary as part of the building process.

King regards

Question from David Bruce : Asked on 19/12/2013 Hi just looking at this unit. As panels are used to construct this item is it therefore leak proof? Looks fantastic but how can I be sure where the panels are joined that it won't leak . One of the posts on your web says use silicone. Why ?would you need too ?. It's a fantastic product and a great price but I wouldn't want it to leak

Question from Jeff: Asked on 07/11/2013

Hi, what diameter and length is the shower base waste pipe,and can an additional flexi length be used to get around an awkward bend?

Answer from John Smith

Hi, the diameter is an inch and a half and the length of the hose is adjustable between 0.5 and 0.75m approx. An additional hose can be fitted if you require extra length.

Question from rob palmer: Asked on 18/10/2013

Is the shower cabin self sealing or do you need to use sealant when constructing?

Answer from Clive Walker

Hi there, we would advise using extra sealant to ensure the enclosure is fully sealed.

Question from toby: Asked on 29/08/2013

I'm interested in ths shower cabin but with the jets coming off the same water feed can you realistically get reasonable pressure from an average mains supply?

Answer from Clive Walker

Hi there,

This shower cabin requires a minimum pressure of 1.5 bar to function, and the greater the pressure from that point the better your flow rate will be.

I would advise speaking to a qualified plumber to determine whether your mains pressure will be enough for this shower cabin to work, from the minimum pressure provided.

Question from Hannah Green: Asked on 17/08/2013

Doe the product come with a full assembly and installation guide please. Thanks

Question from Jim: Asked on 02/08/2013

Is this shower electric?

Question from Mahmoud Ali: Asked on 22/07/2013

What is the maximum door opening of the Aqualine Hydromassage Shower Cabin with 6 Body Jets? 

Answer from Mike B

The door opening is 480mm.

Question from Steve: Asked on 18/05/2013

In the roof section there is the main overhead shower and it looks like vents. Is this an extractor?

Answer from Paul Roose

You are correct in your assumption, it is the extractor.

Question from Lesley Eyre: Asked on 21/04/2013

Can you please tell me if this aqualine shower can be used with a combi boiler or is it an electric shower? 

Answer from Mike B

Hi There

Thanks for your query. A combination boiler with at least 1.5bar minimum is needed to operate this shower cabin.

Question from Jim Grimmond: Asked on 09/04/2013

Hi, I have a Worcester/Bosch Greenstar 28i Junior Combi boiler. It's rated at 11.4litres/min output. The gauge inside the cover sits at 1.5bar and when operated it goes to 1.0bar. Being a layman, could I ask if this is compatible with this shower cubicle.

Answer from Darren Stevens

Hi

Thanks for your enquiry. This item requires a minimum of 1.5bar pressure to operate.

Question from D Woods: Asked on 28/03/2013

Can this be connected to a combi boiler system or does it require a separate hot water system?

Answer from Anthony

Hi there

This item would be suitable to connect to a combi system, so longs there is a minimum pressure of 1.5 bar.

Question from Paul barrow: Asked on 10/03/2013

Product code 8254 How does cabin fix to wall?

Answer from Andrea Bullen

Hi The cabin is designed to be freestanding the tray is stone resin and once this has been fixed down wit the waste etc the unit will be sturdy enough without being mounted to a wall. 

Question from ian wallace: Asked on 01/12/2012

Hello

Do I need to seal shower and can I connect extractor fan?

Answer from Mike B

Hi there,

This shower shouldn't need a seal as it is an enclosed cabin already. Also, it wouldn't be advisable to attempt to fit any extra items into this unit such as an extractor fan. Please contact our team on 0844 484 7678 if you require anymroe information.

Question from Andrew womack: Asked on 30/10/2012

Hello

I am looking for a shower cabin like the model shown, however is this available in 800x800 size ? or a simular style.

Answer from Anthony

Hello

We do not have this particular size in a shower cabin I am afraid, only in the standard quadrant enclosures.

Question from Lynn: Asked on 28/10/2012

Hello

what clearance do I need to install the roof

Answer from John Smith

Hello

The height is 2110 to the top of the unit.I would sugest 2400 would be sufficient.

Question from william primrose: Asked on 13/10/2012

Does this system work with combi boiler system. promax combi he plus.

Answer from Mike B

Hi there

Yes, this item would work with a Combi Boiler, so long as there is a minimum pressure of 1.5 Bar

Question from Darren: Asked on 09/09/2012

Can you clarify if the shower jets, overhead shower and hanheld shower in this shower cabin can all be independently turned off or does the whole lot come on at once? Also I assume I am right that there is nothing electrical on this unit?

Answer from Anthony

Hi there,

Yes there are 3 diversion controls for the jets, overhead and shower hose. There is no electrical connection required.

Question from iain massey: Asked on 29/05/2012 Can you advise if this shower is suitable for a combi boiler?

Will the presure be sufficient?

Thanks

Answer from Lee Hi there,

This shower is suitable for a combi boiler, the min pressure needed is 1.5 bar.

Question from Kelly griffin: Asked on 21/05/2012 8254

Hi I was wondering if I would need to put this on a plinth for the waste pipe etc?

Many thanks

Answer from Anthony Hi there,

It would depend on the height you would need to raise the tray to. The enclosure is risen and there is approximately 100mm of space under the tray for you to possibly connect your waste pipe.

Question from T Cartlidge: Asked on 11/04/2012 CAN YOU PLEASE CONFIRM MEASUREMENT FROM REAR BACK PANEL WHERE JETS ERE TO FRONT CENTRE OPENING OF DOORS

Answer from Anthony Hi there,

The measurement you require is approximately 780mm.

Question from Peter James: Asked on 02/04/2012 1) what is the height of the door opening

2) How high the the upstand and what is it made from

3)what are the selections avaialble for showering?

Answer from Sam Shepherd Hi there,

The height of the door opening is 1850 mm and there is not an upstand on this enclosure.

The shower has 6 vertical shower jets, it works of a 1.5 bar pressure, it has separate flow and temperature control and also has an anti scold system.

Question from andrew dolphin: Asked on 25/03/2012 Please could you tell me the width of the door opening?

Answer from Mike B Hi there,

The opening is approximately 49cm.

Question from Matthew Heron: Asked on 19/03/2012 Is this shower enclosure freestanding and do you have plumbing instructions that i can reference prior to purchasing?

Answer from Lee Hi there,

The cabin will need to be installed in to a corner and attached to the wall. The plumbing is a hot and cold water feed that you would connect to 2 flexi connectors on the corner of the shower cabin.

Question from Liz: Asked on 17/03/2012 Please can you advise what the maximum load is that the acrylic tray can take?

Answer from Mike B Hi there,

This shower tray will support a maximum load of up to 160kgs (25 stone).

Question from WILLIAM MCNAIR: Asked on 25/02/2012 Please advise colour of back panels in unit .
Are they made of coloured/frosted glass?

Answer from Lee Hi there,

The back panels are made of glass and are a light green in colour.

Question from peter boggis: Asked on 19/02/2012 Is an electrical supply required and if so what ampage ?

Answer from Kirk Thompson No Power is required for this shower cabin.

Question from a.j.mcdougall: Asked on 12/02/2012 Can this unit stand alone?

What is the background colour of this unit?

Answer from Mike B Hi there.

I can confirm this is a stand alone unit. Also, the back panels are a Green colour.

Question from jason: Asked on 07/02/2012 are the panels either side of the shower included

Answer from Lee Hi there,

This is a complete shower enclosure unit. It comes with the tray, side panles, doors and the roof.

Question from keith mackley: Asked on 05/01/2012 CAN THIS SHOWER BE CONNECTED TO A COMBI BOILER SYSTEM

Answer from probertshaw As long as the pressure provides a mixed balance minimum pressure of 1.5. Bar then it can be fitted to a combi boiler.

Question from frances morris: Asked on 02/01/2012 what is the overall depth from back to front of cabin doors

Answer from probertshaw Hi There,

The Shower Cabin door is approx 1 meter.